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PetSmart recently celebrated its 30th anniversary! And while the retail industry has changed, the pet industry has grown, and our business strategies have evolved, there is one thing that hasn’t changed at all—the desire we have to help be a trusted partner to pets and pet parents. We spoke to 5 associates around the business who recently celebrated their 25th anniversary!! It’s amazing, but not surprising, to see that they are just as passionate about their jobs today as they were 25 years ago.

What’s the craziest change to hit the pet industry over the past 25 years?

In your time at PetSmart, what has been the most meaningful part of your work?

What inspired you to stay with PetSmart for 25 years?

What is the biggest innovation you’ve seen at PetSmart over the past 25 years?

Is there anything that hasn’t changed over your 25 years with the company?