Who We Are
let's get to know each other
When it comes to pets, we’re obsessed. There’s nothing we wouldn’t do for our pets, because there’s nothing they wouldn’t do for us. Our associates are devoted to ensuring that pets’ lives are happy and healthy. So naturally, we’re devoted to making sure that PetSmart is a happy and healthy place to work, too.
Say hi to our CEO, J.K. Symancyk!
One of the most inspiring things about PetSmart is that everything we do aligns with our mission. We love pets and are committed to providing the products, services, connections and care that pet parents and pets need in every stage of life. This passion for pets is an authentic part of who we are and a driving force in our business. - J.K. Symancyk, President and CEO
Pet Parent to Stella and Harper
what we're about
At PetSmart, we strive to create an inclusive environment in which every associate feels like they truly belong.
Our core values place a keen focus on serving pet parents, embracing challenges, doing what's right and working together.
We're proud to be the leading funder of animal welfare in North America, helping to transform the lives of pets and those who love them.
Feel Good Facts
We're doggone proud of all of the good work that PetSmart does for our associates to make #LifeAtPetSmart better for them and for our communities.
you belong here
Our vision of belonging aims to create an environment in which every associate feels that they truly belong. We place a high value on all the unique backgrounds, experiences and perspectives of our associates, customers and communities in which we live and work. This vision is grounded in 3 key aspects: talent, culture and community.
We aim to select, develop and retain the best talent from all backgrounds in order to drive innovation. With this goal in mind, last year PetSmart invested $450,000 in continuous learning and professional development, focused on unconscious bias and diversity & inclusion.
We value an inclusive and caring workplace in which associates are engaged, feel safe and can be their authentic selves. We have 4 associate resource groups (ARGs) that were created to embrace differences and individuality.
Last year, PetSmart dedicated 22,000 hours of paid volunteer time to Phoenix office associates, encouraging us to engage and give back to our communities. We also focus on inspiring our business partners to embrace and share our vision.
What does belonging at PetSmart look like?
PetSmart Charities is an independent 501(c)(3) nonprofit organization that has granted more money than any other animal welfare group in North America directly toward helping pets in need. PetSmart and PetSmart Charities are humbled and proud of this work—which includes saving the lives of homeless pets, raising awareness of companion animal welfare and adoption and spay/neuter initiatives.visit petsmartcharities.org
Every day with every connection, PetSmart's passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives.
We love pets and we believe pets make us better people. PetSmart is the trusted partner to pet parents and pets in every moment of their lives.
guided by our values
Our values are more than just words, they're how we live each and every day.
We unconditionally love pets and have a passion for serving the needs of pet parents. We are devoted to helping pets live their healthiest, happiest lives.
We see each day as a competition to be won. We embrace challenges, take prudent risks and celebrate successes.
We do what's right, deliver on commitments and own the outcomes of our actions. Each of us plays an active role in growing the business and finding solutions.
We promote belonging and inclusiveness where individuals with diverse backgrounds and talents can excel. We know that by working together, we can accomplish great things.
We are always curious, try new things and learn from our mistakes. Every day is an opportunity to be better.
in grants have been awarded by PetSmart Charities
donated in 2020 by the PetSmart Associate Assistance Foundation to support associates in need
invested in continuous learning and professional development for PetSmart associates
donated to provide pet food for families facing economic hardships due to COVID-19