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We take a lot of inspiration from our pets. Their companionship, intelligence and energy are what motivate us to bring the best of ourselves to work each day. As our associates are focused on ensuring pets’ lives are happy and healthy, we’re busy making sure every corner of our organization is a happy and healthy place to work, too.

About our Company

At PetSmart, our love of pets impacts everything – from how we treat pet parents to the way we support our associates and how we give back to our communities.

PetSmart is the largest pet specialty retailer providing best-in-class products and solutions for pets and pet parents. We also offer a wide range of pet services including grooming, dog training, PetsHotel and our Everyday Adoption Centers.

Fun Facts

  • We Employ

    55,000

    Associates

  • We Operate More Than

    1,500 Pet Stores

    In The United States, Canada and Puerto Rico

  • We partner with more than

    3,000

    Animal Welfare Organization

  • We Facilitated more than

    7.3 Million Adoptions

    More than any other brick-and-mortar Organization

What Drives Us

What makes PetSmart special? In short, it’s our commitment to pets and our people. From our store associates to our leaders, this is a company where everyone gets to play a part in creating inspiring moments for pets and pet parents.

Our Vision

We love pets and we believe pets make us better people. PetSmart will be the trusted partner to pet parents and pets in every moment of their lives.

Our Mission

Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives.

Our Values

  • Do the right thing
  • Teamwork
  • Customer-focused
  • Accountability
  • Rigor
  • Transparency

For me, the most important value is to do the right thing, absolutely. It’s our north star. If people are always trying to do the right thing, then their hearts are always in the right place. And our business is all about heart and passion.

Erick Goldberg

SVP Human Resources

Our Brands

Together, every brand in our family provides a healthier, happier life for pets. As a result, no matter where you work with us, you’ll be helping pet parents connect with their best friends.

PetSmart Charities

PetSmart Charities – an independent nonprofit organization – has granted more money directly to helping pets in need than any other animal welfare group in North America. From saving the lives of homeless pets and raising awareness of companion animal welfare issues through to adoption and spay/neuter initiatives, we’re incredibly proud of the work we do.

Some highlights include:

  • Granted more than $310 million to animal welfare and nonprofit partners
  • Found homes for more than 7.6 million pets in need to date with the help of over 3,500 local animal welfare partners
  • Funded over 1.7 million spay and neuter surgeries to date to prevent unwanted litters
  • Provided $9.8 million in emergency relief funding to provide assistance for pets affected by event of a natural disaster

To learn more about the work we’ve done, visit the PetSmart Charities site.

PetSmart Gives Back

When you join PetSmart, you'll join thousands of proud associates who volunteer and donate their time, money and supplies to help communities across the country. Each year, PetSmart encourages associates to make charitable contributions to these nonprofit organizations:

  • Associate Assistance Foundation

    Helping our fellow associates through challenging times is an important part of our culture. Through our A.A.F., we can provide emergency financial support to our associates and their families suffering unexpected hardships.

  • United Way

    Giving to United Way supports the community in three impactful ways: ensuring children and youth succeed, increasing financial stability, and helping to end hunger and homelessness.

  • Animal Assisted Therapy

    PetSmart and the Phoenix Children's Hospital provide the "Paws Can Heal" Animal-Assisted Therapy Program to patients and their families for therapeutic purposes. Animal-assisted therapy acts as a catalyst to motivate patients to help themselves.

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