And we mean, literally. Enjoy talking about pets? You’ll help pet parents schedule fun services in our PetsHotel, Doggie Day Camp and Grooming Salon!
Life in our call centers
Day in the Life
We take around 75 inbound calls to assist pet parents with scheduling, servicing and navigating PetsHotel and Salon services.
Career paths
Leads
Always by their side, you'll help expand agents’ learning and confidence through coaching, checking in with them and offering support where needed.
Supervisors
Step up! Provide leadership to call center teams and assist across various locations.
Benefits
We offer our associates valuable benefits, offerings and incentive programs to ensure that you and your family are taken care of. Whether you work full-time or part-time, we’re here for you with different plans to choose from.
Full-time and
part-time benefits
PetSmart offers several benefit plan options based on your employment status. You’ll be able to select the one that’s best for you and your family.
Associate discounts
and perks
Enjoy associate discounts up to 50% on select merchandise and 15% off all product and services. Other perks include pet insurance, tuition assistance and paid time off.
Family
support
Our family-focused programs include adoption assistance, pregnancy support and fertility treatments. Eligible associates also receive paid parental leave.
Day in the life
80+
hours of coaching per week provided to agents
80+
calls a day taken by agents
80+
locations supported by our agents
80
is when the Call Center began assisting pet parents
Questions?
Let’s get rolling
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Corporate Early Career Store & Distribution