#LifeAtPetSmart
Do you love pets? Like really, really love them? Here, you’ll play all day and love on the pets in our care like you do your own furry family members.
Be the trusted partner to pet parents! Build long-lasting relationships with pets and their families so guests will feel right at home with our pet-loving staff.
Greet pet parents and get an understanding of each pet’s unique needs. Learn how to complete a hands-on pet assessment and take the best care of our furry friends.
Ensure pups have a blast and stay safe while doing so! We provide the Ultimate Experience during their stay with fun activities and ways to play! Learn more here.
Our awesome associates work together to ensure each pet is having a great day with fun activities and throw the best doggone themed parties! Click here for more!
Pups and kitties (and their pet parents!) can rest easy knowing that our safety-certified associates and an on-call vet are there to provide the best care.
Our PetsHotels offer a safe and clean environment for guests thanks to our passionate team! Help ensure each pet is comfortable with routine cleaning procedures.
Whether they are our complimentary meals or favorites from home, each guest is well fed! Associates also take care to ensure all meds are given at the proper time.
You’ll have support from the start and receive superior safety knowledge through our onboarding training programs. Lessons cover operations, dog behavior, safe handling and customer service training.
You'll earn discounts, access to health programs, PTO, 50% off your own pet's hotel or day camp stay and additional incentives for overnight care.
Safety is our #1 priority for the pets and you! Stay empowered to always do the right thing to keep yourself and the pets in our care safe and comfortable during their stay with the continued safety education.
The possibilities are endless in our PetsHotels! Grow your career from an hourly associate to leading the hotel pack. We'll help you drive traffic, build your business and provide the knowledge on how to lead your team through individualized support, motivation and recognition.
All work and no play? Not here! Greet play dates and lead them through all the fun and games. From stories and bubbles to snacks and naps, it will be the best day ever for the pups and YOU!
Take care of our four-legged guests. Keep them safe by monitoring for stress, behavioral, and health issues and perform tasks to make sure each dog and cat is having a healthy and happy stay with us.
Make sure the pets in our care feel extra love while they're playing and staying with us! You'll build connections with pet parents to discuss their pet's unique personalities and provide a safe and fun environment during their visit.
Take on a bit more responsibility by holding keys to the store and providing more specialized attention to the pets in our care, along with making sure every furry friend is enjoying their stay.
Take charge of the pack (and your awesome team of associates!) by providing engaging leadership, building relationships with pet parents and providing training and supervision to hotel Associates.
Lead your team in engaging with pets and pet parents, build and train a team of dedicated associates and partner with hotel and store leadership on new initiatives.
Looking for a new challenge? Advance your career from the PetsHotel into other areas of the store or salon!
PATHING-4.PATH-4-CONTENT-1
PATHING-4.PATH-4-CONTENT-2
PATHING-4.PATH-4-CONTENT-3
PATHING-4.PATH-4-CONTENT-4
PetsHotel associate
"I like working in the hotel because I enjoy making sure every hotel guest is safe and happy while in our care. My daily tasks include playing with our Day Campers, making sure all guests are fed properly and bathing our boarding dogs before they go home."
"PetSmart is such a great environment to work in—from the dogs to the people. Everyone is so nice, and the hours are super flexible, too!"
PetsHotel Doggie Day Camp associate
"I take great pride in making sure our furry guests are happy and healthy and work hard every shift to treat every pet as if they’re my own."
PetsHotel Leader
"I love and take a great deal of pride in families entrusting me and the team I lead to care for treasured members of their family."
"I love working at the hotel because we get meet new friends every day. My daily duties include managing and supervising the staff, ensuring all the pets with us are getting the proper care and that we are making each stay memorable! I also do the schedule and promote the values of PetSmart. I love my life at PetSmart because I get to make every visit special for all of our guests and spoil them like I would for my own!"
"I’m always open for a learning opportunity and love getting to form relationships with the dogs. My favorite part of my job is being with the dogs and working with amazing associates that help me learn and grow."
Assistant Hotel Leader
"I started as a day camper and climbed the ladder to Overnight Pet Care associate to Senior Lead to Assistant Hotel Leader! The PetsHotel is always exciting and full of opportunities to grow. I love life at PetSmart because of the difference I get to make every day in pet’s lives and the connections we create with pet parents!"
"I love the connections made with both the pets that come to play or stay and the pet parents who bring them! The hotel is such an amazing part of PetSmart. Not one day is the same, but every day is exciting! The relationships I’ve established with my team, the pets who come visit and pet parents who drop them off are the fuel I use to be the best version of myself. I walk into work wanting to make an impact and better the lives of those I work with and those who visit our hotel."
pups stay in the PetsHotel each year
gallons of bubbles each year (188 gallons each week!)
themed playdates take place each year in PetsHotels
hours of weekly playtime
Join our Talent Network and stay up-to-date with PetSmart news and career opportunities.
Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Learn more about your rights on our Privacy Policy page.