From helping a child pick a toy for their first pet to guiding new pet parents through the many available food options, these are the moments that matter at PetSmart.
Careers to make your ears perk up
Pet Passion in Action
Tap into your teamwork mentality and your great love of animals to get pets and parents what they need—and deliver the kind of care that brings true peace of mind.
Helping Customers
Engage in moments that matter — help a child pick out their first pet, show worried pet parents how to help their best friend feel better, or teach a pup a new trick.
Leading Teams
We are just as passionate about people as we are about pets! The hard work, dedication and passion of our associates propel PetSmart forward.
Leading Stores
Oversee all aspects of our retail store from head-to-tail. Take pride in knowing that you're making a real difference for associates, pet parents and the pets in our care.
Career paths
In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. Choose the way you'd like to make an impact!
Pet Associate
Tackle a variety of tasks, from helping Pet Parents and stocking shelves to caring for pets and habitats. This entry-level role lets you explore all areas of the store and decide where you want to grow your career while creating unforgettable experiences for pets, customers, and your team. Every day is a new adventure!
Customer Engagement
Build bonds with Pet Parents by providing top-notch service in-store and online. Offer personalized recommendations, promote services, events, and loyalty programs, and ensure every interaction enhances satisfaction and creates a fetching experience.
Store Operations
Maintain a clean, organized store and high merchandising standards. Handle operational tasks like price updates, inventory management, and setting up product displays to keep the store running smoothly and looking its best.
Pet Care & Safety
Ensure pets’ safety and well-being with top care standards and quick action on health concerns. Create a welcoming, safe environment for associates, customers, and their pets, making every visit pawsitive and worry-free.
Pet Trainer
Lead the pack (well, a class of pets) by helping guide pet parents through helpful lessons about all the stages of their pets' lives. First, you'll complete our Pet Training Instructor Accreditation and then begin leading our Pet Training Programs.
Experience Lead
Take charge of safety, pet care, and customer experience! Manage daily operations, handle customer interactions, coordinate events, and support an inclusive team while keeping. you’ll be part of a dynamic, driven team that consistently delivers outstanding results and unforgettable experiences.
Process Lead
Also known as an “Operations Supervisor” (aka the go-to problem solver), you’ll keep the store safe, organized, and running like clockwork. From safeguarding pet care and managing inventory to leading associates with training, coaching, and recognition, you’ll be part of a dynamic, driven team that while keeping the store clean, welcoming, and organized
Experience Leader
Lead stores with passion, purpose, and a whole lot of pet love! “ELRs” act as Assistant Store Managers to create an exceptional experience for every pet parent who walks through our doors, while championing PetSmart’s mission, values, and vision. From inspiring the team and driving results to keeping our pets and people safe, you’ll help shape a culture that puts care, service, and smiles first.
Process Leader
Step into the role of Retail Operations Manager, or 'Process Leader,' where you'll oversee safety, customer, and store operations. Lead with purpose by ensuring pet care excellence, managing inventory, maintaining brand integrity, developing associates, and driving business growth through strategic execution.
Associate stories
Every year, we sell...
80M+
toys per year (nearly 15K toys per hour) and enough leashes to span the U.S. twice
80M+
crickets (that's a lot of hopping!)
80M+
pounds of pet food— the weight of 4,300 blue whales or 2 aircraft carriers
80K+
tons of cat litter (making the world a much less stinky place!)
Questions?
Let’s get rolling
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Corporate Early Career Store & Distribution