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Information Technology Team

where passion
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Love what you do and where you do it. Use cutting-edge technology to impact millions of pet parents (and the pets we all love!) while being part of a great team.

Life in PetSmart IT

Culture in IT

Nearly 400 ambitious and innovative associates make up our IT team—all of whom have the flexibility to work on-site or off campus.

Best-in-Class Tech

Using the latest and greatest technologies is key to our IT team’s success and development. You’ll work with top programs and software to impact millions of customers.

Wag More Bark Less

The WMBL Committee creates opportunities and plans exciting events for all IT team members to come together, have fun, celebrate, and get to know each other.

Women in IT

PetSmart supports women in IT to be empowered to build a career in tech they’re proud of. Check out some of the stories from our female associates here.

CAT Program

Developed by IT associates for IT associates, the CAT Program offers support and resources to discover and reach new career goals.

PIT Crew

By utilizing technical skills and automation, our PetSmart PIT Crew is able to create positive transformation and momentum within the business.

FlexSmart

We all work best in our own way, which is why PetSmart offers the FlexSmart flexible work schedule—including telecommuting and remote employment. Learn more here.

Say hi to our CIO, Greg Fancher!

It’s an exciting time to join our IT team as we continue to fuel the PetSmart growth story and enable our customers and associates to do Anything for Pets. We're building high-performance teams and solutions where IT professionals can refine their technical capabilities and leadership skills by working with the latest technologies and delivery methods. - Greg Fancher, EVP and CIO

Hear from the team

Satabdi

Satabdi, Pet Parent to Tintin, Engineering

“It’s rare when your passion becomes your profession. I was always passionate about furry friends and believe they make our lives much better. Now I help millions of pet parents like me give their fur babies their best lives. It’s a dream come true for me. I am so lucky to have met such a talented group of coworkers who help me learn new things and be a good leader every day.””

Tom

Pet Parent to Misha, Yoshi, and Isabella, VP of Business Enabling Systems

“#LifeAtPetSmart is transformative, inclusive, and fun. It’s not just about technology. It’s about what we’re doing for our pet parents, staying at the forefront of technology and diversity of thought. That’s what brings great solutions together and is one of the things we focus on as a department.””

Learn more about Tom's #LifeAtPetSmart here

Anthony

Pet Parent to Lucca and Rocco, Applications

“I love working at PetSmart. I've been given many opportunities to learn, grow, challenge myself, innovate, solve problems, and interact with great people. It's all the things that make work fun and rewarding. In the nine years I have been working at PetSmart, I have always enjoyed coming to work.”

Aaron

Senior IT Specialist

“We’re moving forward, and we have great leaders who aren’t afraid to step out and take chances. I’ve worked at a lot of big corporations, and this is by far the best place I have ever worked. I’m glad to be at PetSmart. It’s a fantastic company to work for.”

Alicia

Leader in Applications Management

“I began my career at PetSmart in Supply Chain. From the start, I knew I had joined a special company, and my journey has taken me into many roles within IT. None of this would have been possible without the commitment made by the CAT Program, which values internal learning and mentoring opportunities for associates. My favorite part of #LifeAtPetSmart is knowing everyone I connect with, including vendors, are just as wild about their fur babies as I am and eager to trade stories.”

What we offer

From engineering and applications to store operations and tech support, we have a place for you to advance your career in tech and make an impact within five areas.

Business Enabling Systems

Support team members’ needs and provide solutions across the business through three main verticals using enterprise applications.

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Commerce and Customer Engagement

Impact millions of digital and in-store customers using the latest technologies to build applications, experiences and e-commerce.

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Service Delivery

You’ll work with underlying technologies to keep things moving behind the scenes and to make #LifeAtPetSmart better for all associates.

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Information Security

Help to protect PetSmart systems and data, enabling our associates in being the Trusted Partner to pet parents and pets in every moment of their lives.

Learn More

Enterprise Data

PetSmart has a rich customer data environment. The Enterprise Data team utilizes tools such as DataBricks, Hadoop, Microstrategy and ETL languages to enable data-driven decision making.

Search IT Careers

> 0%

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of all Phoenix Home Office associates work in IT.

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13

pet snakes have slithered through our IT department

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unique positions make up our IT department

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different kinds of technology make an impact on pet parents

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