What makes PetSmart special? In short, it’s our commitment to our pets and people. Throughout the evolution of in-store retail and ecommerce, one thing remains the same—our goal to be the top dog in the pet industry. To accomplish this, we have to be thoughtful in our decisions, accountable to our customers, and, most importantly, we have to be SMART.
We provide comprehensive, convenient and high-quality services, treating each pet in our care as our own.
We offer expertly selected products that uniquely meet current desires, anticipate future needs, and inspire great everyday experiences.
We develop and support a team of knowledgeable associates to provide customers with the best services and solutions in the industy.
We build meaningful, personalized connections with our customers to fully understand and serve their needs.
We leverage our role as the industry leader to set the highest standards and advocate for a better world for pets and pet parents.