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Administrative Assistant - IT Customer Engagement Technology Department

Phoenix, Arizona

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Overview

We're growing at a faster pace than we ever have before, investing heavily in cutting-edge technology and, more importantly, our people. Our PetSmart IT team isn't just its own department; they are valued business partners to every area of our company. At every level, our IT associates are empowered to come up with the innovative ideas that have strategic impacts on the business. You'll take pride in the work that you do and the "why" behind it all - for the love of pets.

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Job Details

About the Team:

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents. Our IT team has 4 different departments: Information Security, IT Service Delivery, Business Enabling Systems, and IT Commerce & Customer Engagement.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.


About the Job:

Administrative Assistant - IT Customer Engagement Technology Department

Perform administrative duties for executive management and department.

Responsibilities include (but is not limited to):

  • Manage calendars, plan, coordinate, and prepare for meetings and events, including catering when needed.
  • Coordinate travel plans for leaders in department
  • Manage different and often conflicting schedules, projects or activities, have ad hoc project experience, and the ability to do departmental research
  • Process new hires & terminations in their area, including computers, phones, updating floor maps & other necessary administrative paperwork
  • Acts as a resource to all staff in the Finance department which includes ordering supplies, routing incoming calls to appropriate people and departments, and coordinating department activities
  • Train and assist other support staff/admin assistants as needed
  • Manage administrative projects and general oversight of administration and coordination of the department
  • Quarterly Business Review preparation assistance
  • Assist with Long Range Planning, OG&A, and Operating Expense Review meetings
  • Earnings Release support as needed
  • Make travel arrangements for senior executives
  • P-Card Management and reporting
  • Assist Director and Managers within assigned department as needed.
  • Receive and direct visitors
  • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Create PowerPoint presentations

Education / Experience

  • Associate Degree preferred by not required
  • 2-3 years of experience supporting a senior executive in a large company
  • Financial background preferred.
  • This person must be high energy, very detail-oriented, a self-starter, maintain confidentiality, have the ability to manage projects, and work with minimal supervision. This person must have excellent interpersonal skills, demonstrated problem solving, prioritization and organizational experience
  • Strong analytical skills
  • Strong MS Office skills required with an emphasis on PowerPoint, Outlook, Excel, Word, and Visio. Retail operational experience is a plus along with support in a multi-departmental capacity
  • Ability to work in a fast paced environment, with excellent organizational skills
  • Must possess a “can-do” attitude with the ability to work well with all levels of internal management and staff, as well as outside clients and vendors

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
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Quote

Pets keep us young and engaged in so many ways. So helping pet parents get what they need for their pets in the digital age is why I love my job. Even when work gets crazy, everywhere you look, there is a dog or cat who's ready to play. It's the perfect stress relief.

Marc
Senior QA Analyst

WHY WORK WITH US?

WHY PETSMART?

We are the largest pet specialty retailer with no plans to slow down. We enjoy being top dog and we are constantly evolving with our customers. Oh, and we have puppies and kittens and fish and turtles and hamsters — whichever pet makes you smile, you’ll see them here at our home office!

WHY PETSMART IT?

Technology is ever-changing and our teams need to be able to grow and change just as quickly. That’s why we’ve created a Continuous Associate Transformation (CAT!) Program specifically for the IT team. Whether you want to grow your career by learning new skills or gain leadership experience, PetSmart provides an engaging environment and an actionable plan to support your growth.

WHY NOW?

We’re growing at a faster pace than ever before. We are building, automating, simplifying, and innovating technology that impacts millions of pets and pet parents. The best part? We don’t have to wait months or years to see changes. We are implementing change RIGHT NOW and it motivates us to keep going.

WHY NOT?

Seriously, why not? We can’t think of a reason why you wouldn’t love it here. What are you waiting for?!

Benefits / Perks

  • Healthcare:

    Medical, Dental, Vision

  • Compensation:

    Performance Bonus, 401k Match, Deferred Compensation

  • Paid Time off:

    Vacation, Sick,Volunteer

  • Education:

    Tuition Reimbursement, Professional Development, Online Learning

  • Amenities:

    Dog Park, Fitness Center, Cafe

  • Family support:

    Onsite Childcare, Wellness Programs, Adoption Assistance

  • Employee Assistance:

    Financial Planning, Legal Assistance, Disaster Relief

  • Other Perks:

    Associate Discount, Relocation Assistance, Family Events

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Success Profile

We value the diversity in knowledge, experience, and education that our candidates bring to PetSmart. However, those aren’t the only things that make our teams successful. Take a look at just a few of the traits we look for when hiring new associates.

  • COLLABORATIVE
  • CURIOUS
  • FLEXIBLE
  • INVENTIVE
  • PROBLEM-SOLVER
  • QUICK-THINKING

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