Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives.  Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!

Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.

This role is crucial in managing payroll processes and ensuring compliance with the law and government regulations (e.g., OT, final pay, wage and hour).

Responsibilities

• Maintains exemplary confidentiality, sensitivity, and data security standards for all payroll-related information
• Manages the full cycle payroll process for North America, including payroll tax reporting, compliance, and remittance
• Provides oversight and direction for the overall payroll function to ensure accurate and timely delivery of payroll services
• Drives best practices and process optimization as the subject matter expert in payroll projects, including documentation and improvements
• Drives and participates in payroll testing as part of run-the-business and projects
• Ensures internal and external audits and reconciliations align with policies, procedures, and legal standards
• Guides, coaches, mentors, and develops payroll staff
• Oversees and partners with external vendors involved in payroll processing
• Builds partnerships with internal and external payroll stakeholders to define and develop successful, scalable processes and practices
• Leads internal controls and documentation in accordance with SOX
• Ensures that payroll records and information are maintained in accordance with statutory requirements
• Provides excellent customer service and support to address pay-related inquiries and concerns
• Stays up to date on payroll regulations, tax laws, and industry trends, implementing necessary changes to ensure compliance and best practices

Qualifications

• 10+ years of cumulative experience with U.S. and Canada hourly and salaried payroll processing in multi-state and multi-entity environments; additional countries a plus
• Knowledge of federal, state, and local payroll regulations and tax laws
• Experience with payroll tax filings and reporting to appropriate agencies
• 5+ years of people management experience
• Must have strong problem-solving skills be able to maintain absolute confidentiality
• Have exceptional attention to detail
• Thrives in working in a fast-paced, time-sensitive environment
• Strong communication skills
• CPP certification preferred
• Payroll processing system understanding, SAP preferred
• Advanced proficiency in Excel and other Microsoft Office products
• Demonstrated ability to prioritize and meet deadlines
• Proven experience in designing, implementing, and continuously optimizing payroll processes and internal controls
• Union dues processing preferred
• Commission-based pay preferred
• Bachelor's degree in business, accounting, or finance

At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share.  These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
• Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
• Explore PetSmart Benefits here: https://benefits.petsmart.com/
• If you don't already live in the Phoenix area here's a guide to the area:  Welcome to Phoenix Guide

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.