Frequently Asked Questions

a little birdie told us

you might have questions

salons

What training will I receive once I'm hired?

All new bathers and stylists obtain superior operational, safety and technical knowledge through our Splash Training Program. Using a variety of learning techniques, these lessons cover salon operations, dog anatomy and common conditions, dog behavior and safe handling, pre-bathing, bathing and drying techniques, salon services and customer experience.

What are the steps involved in becoming a full-fledged PetSmart stylist?

Our free, paid salon training program takes place over 4 stages. In stage 1 as a pet stylist apprentice and bather, you'll learn about dog breeds and styling. During the stage 2 Grooming Academy (valued at more than $6,000!), you'll learn—and leave with!—the tools of the trade. As a groomer trainee stage 3, you'll put your brand-new education and fancy new tool kit to work when you head back to our salon. Finally, in stage 4, you'll hone your skillset as a pet stylist in training.

What are PetSmart’s salon safety standards?

At PetSmart, nothing is more important than the safety of pets and people. We provide comprehensive, convenient and high-quality services, while treating each pet in our care as our own. We achieve our goals by taking things that may seem small—like hands-on pet assessment and monitoring for signs of stress—and transforming them into the most important things that we do each day. Through continued education, our salon associates are empowered to always do the right thing to keep themselves and the pets in our care safe and comfortable during their stay.

View all questions

Let’s get rolling

Join our Talent Network and stay up-to-date with PetSmart news and career opportunities.

Corporate Early Career Store & Distribution