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  • Commerce & Customer Engagement

    The Commerce & Customer Engagement team helps create seamless experiences during all interactions between PetSmart and pet parents. From driving simpler e-commerce transactions to maximizing our mobile applications, this team is always driven by the passion to make a difference in the lives of pets and pet parents.

    "The passion behind our work is truly driven by creating better experiences for pets and pet parents."

    Dawn

    Sr. Business Relationship Director

  • Business Enablement

    If you like streamlining processes for team efficiencies, then our Business Enablement team is a great fit for you. Established 1 year ago, this brand new, fast-growing team focuses on enablement of our business systems. Their goal is to foster system synergies across our different business units to make more strategic, holistic decisions.

    Our IT team isn’t just their own department; they are treated as a valued business partner in every area of our company.

  • IT Solutions

    Focusing on maximizing our BI tools and data management processes, our IT Solutions team provides the technology our business leaders need to make holistic, strategic decisions. The resources that this team develops and maintains are instrumental to the continued growth of our omni-channel business.

    At every level, we empower our technology leaders so they can make decisions that are right for our business.

  • IT Service Delivery

    Whenever there are issues with our technology, the IT Service Delivery team roars into action. Providing round-the-clock technical engineering and support for our organization’s store locations, home offices, and distribution centers, this team is responsible for application, infrastructure, and enterprise information management support across PetSmart.

    We’re always renewing our commitment to technology. In fact, the last two years have been a transformational period in our IT departments.

Meet Mike

Our CIO, Mike Goodwin, is the fearless leader of our innovative IT team. Learn more about his team and why it's a great time to work at PetSmart.

Our culture is very relationship-driven. It’s this collaboration that is the key to moving around and getting things done.

Amber

Project Manager Hear some of our talented IT leaders — who just happen to be women

  • Why IT

    Find out why it's such a great time to join PetSmart's IT team!

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  • Stores full of Smiles

    What better place to share your love for pets than in our stores?

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  • Stocking our Shelves

    At PetSmart, distribution is all about innovation, efficiency and getting products out.

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  • Our Vision

    We love pets, and we believe pets make us better people.

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  • Giving Back

    Learn about the ways PetSmart associates make a difference in our communities

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  • Charities

    PetSmart Charities celebrated 25 years this year! Learn more about the journey.

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  • How we do Good

    Our support of PetSmart Charities has facilitated more than 8 million adoptions.

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  • Benefits

    Learn about our benefits and offerings available to our associates.

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  • Unleash Your Potential

    Ready to get out of the classroom and start an inspiring career?

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  • Keeping Pets Runway-Ready

    Welcome to PetSmart’s salons – where opportunity is always in vogue.

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  • Hiring Tips

    Hear some tip and tricks from our recruiting teams for your application.

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  • Anniversaries

    Hear from our associates who have celebrated remarkable milestones at PetSmart.

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  • Associate Resource Groups

    Learn about opportunities to get involved at PetSmart.

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  • Hire Right, Train Right, Treat Right

    At PetSmart we value our associates. Learn how we will set you up for success.

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  • Interns

    Hear from former interns who started their careers with PetSmart.

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  • Women in IT

    Hear from some of our talented IT leaders – who just happen to be women.

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  • C.A.T. Development Program

    Grow with us! Learn about developing your career in technology.

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  • Hiring

    Hear some tips and tricks from our recruiting teams for your application.

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  • Leadership

    Meet the leaders of our pack across our business!

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  • Grow With Us

    Hear from employees who made the jump from a store to the Phoenix office!

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  • Our Strategic Vision

    Learn about our S.M.A.R.T. strategies to continue to grow our business!

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  • Working Parents

    Hear from one of our own about how she's been able to grow her career and her family at PetSmart.

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  • Charities

    PetSmart Charities celebrated 25 years this year! Learn more about our journey.

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  • Career Path

    PetSmart fully supports career exploration and growth. Learn about our different career paths!

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  • IT Awards

    At PetSmart, we recognize our associates' successes. Learn about some of our recent IT award winners.

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Join our pack!

Stay up to date with PetSmart news and career opportunities.

New year banner

NEW YEAR, NEW CAREER!

JOIN OUR SALON TEAM TODAY!

  • Earn competitive rates & incentives
  • Foster a steady, growing client base
  • Attend our grooming academy for free
  • Build incredible bonds with pets
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NEW YEAR
NEW CAREER