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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

District Manager San Diego

Location San Diego, California ID 2019-1709 Apply Now
About the Team:

Our Field Leaders develop and deliver growth strategies across our stores.  As a leader of people, they are passionate about developing highly engaged teams. As a leader of their region/district, they are forward thinking and solution oriented to drive results.

About the Job:


• Provides strategic leadership, planning, and execution of solutions for current and future business needs. 

• Builds strong partnerships with Regional Vice President and Field Leadership team; coaches Field associates in delivery of strategic initiatives. 

• Utilizes data, trend analysis, statistical reports, and benchmarking to conduct root cause analysis of current state and identification of metric-driven solutions. 

• Creates a best-in-class workforce through the development and coaching of all management teams. 

• Provides leadership and assessment of associates’ performance to ensure identification and development of high-potentials and bench strength. Champions efforts to build a Field Leadership talent pipeline. 

• Holds profit & loss responsibility for the district while ensuring consistent policy and procedure compliance. 

• Provides coaching, mentoring, and overall direction of accountabilities for store management teams in order to meet District, Region, and Company goals. 

• Ensures the safety/security of company assets, customers, pets, and associates through regular store visits and training of store standards/compliance with company and government safety standards. 

• Ensures all stores are in compliance with all inventory management tools (WISE) to guarantee appropriate levels of in-stock are available to all customers. 

• Effectively communicates business and financial objectives to management teams; audits store performance, collects data and communicates store results to PetSmart corporate office. Provides feedback to management on store results. 

• Represents the company to outside organizations within the local community. 

• Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. 

• Remains effective in a changing environment and manages change. Adjusts team priorities to meet goals and commitments, ensures continued alignment across the business process, and responds effectively to constantly changing demands. 

• Ensures all initiatives for the district are aligned with the company’s vision, governing business strategies, and current business priorities. Develops strategic direction and establishes appropriate priorities for projects critical to success. 

• Assesses organizational and operational effectiveness and recommends enhancements that will improve operating processes and performance. 

• Acts as focal point for progress reporting on key initiatives and provides timely updates/presentations. Consistently provides the Regional Vice President with regular feedback on store performance. 

• Serves as a visible presence and continuous influence for strategic change and operational excellence across the organization. Interacts up and down, as well as across, the organization to champion a consistent case for continuous improvement resulting in ongoing benefits for the company. 


• Proactive Catalytic Approach – Forward thinking, make things happen business approach. Seeks out problems and opportunities for change. Approaches work objectives with a sense of urgency and passion, and a dedication to exceed performance expectations. Possesses a high sense of responsibility, quality, ethics, and integrity. 

• Synergistic Implementation Abilities – Able to think through problem solutions, sell cooperative solution agendas, and integrate internal/external efficiencies. Able to build consensus among groups with diverse backgrounds and motivate cooperation in development and implementation of solutions. 

• Business Impact – Influences others to achieve individual and team objectives. Possesses strong leadership attributes enabling effective direction, facilitation, communication and cooperation with all levels of associates. 

• Cross-functional Approach – Maintains focus on horizontal business processes, not simply vertical business functions. Has a broad business perspective with sound business judgment. 

• Independent View – Able to look at the business to identify strategy, process, and relationship opportunities. Challenges assumptions embedded in current processes and practices. Executes strategy and drives organizational alignment. 

• Results Orientation – Ability to consistently achieve and deliver business outcomes and business value. Excellent decision making and project management skills; has a strong track record of success.


Bachelor's degree in a relevant field from a four-year college or university is required. The ideal candidate will have the following: 

• 7-10 years related and relevant, multi-store experience as a District Manager in a retail environment 

• High level of professional, and interpersonal ability and flexibility, combined with solid problem-solving skills and a strategic business sense. 

• Equivalent combination of education and experience is acceptable.

About the Culture:

Working in one of our stores, salons or for one of our PetsHotels gives you the opportunity to do what you do best — show your love for pets every single day. As a member of our retail family, you will build a career that you will be extremely proud of, as well as, build bonds and relationships with pet parents that you will cherish for life.

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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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