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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

VP, Merchandising

Location Phoenix, Arizona ID 2019-1656 Apply Now
About the Team:

It's no surprise people are passionate about the health and happiness of their pet and our Merchandising team is no different. When it comes to the products and solutions in our stores, our incredible teams of merchandising associates have everything covered – from head to tail! From keeping up with the top trends to developing new, innovative solutions, our buyers help ensure every pet parent can find exactly what their pet needs at PetSmart. Join our team and show your love for pets by creating products as special as pets themselves!

About the Job:


Reporting to the Senior Vice President Merchandising, the Vice President (VP) of Merchandising leads teams that drive and own the strategy and P&L of divisional categories and play to win in the marketplace. The VP, Merchandising leads multiple teams and manages director-level leaders through the execution of defined category strategies. As an officer, this role also provides leadership and talent development, guidance and coaching for the broader merchandising organization.


Works closely with the Senior Vice President, Merchandising to set the overall strategic framework for the division and aligns resources and expectations to deliver results.

Leads and guides team through continuous coaching, recognition, professional development, and other leadership responsibilities. Actively develops talent to create a pipeline for succession planning.

Drives the strategy for the division, defining short- and long-term targets, goals and objectives and influencing by managing cross-functional partnerships. This includes providing recommendations on strategic plans, metric driven analytics, and ensuring activity aligns to the most critical strategies of our business.

Works collaboratively, cross functionally with stores, MP&A, PB, Marketing, and Information Technology to create a seamless, best in class customer experience in our stores.

Develops, owns and delivers merchandise financial plans.

Works with Marketing to develop marketing plans and themes that are aligned with overall strategy.

Prioritizes, allocates, and reviews the marketing plans, budget and tactical elements.

Develops effective promotional strategies and helps teams deliver high-level promotional submissions, location allocations, and proposed layouts/assortment.

Develops strategic relationships with vendors and drives the joint business planning process.

Creates a winning assortment strategy to win in the marketplace. Reviews assortment to ensure POG/assortment aligns with strategy.

Could include travel up to 20%, including overnight and/or international travel, as needed.

Other duties as assigned.


Leads divisional organization, including director-level reports.


  • Bachelor’s degree from four-year college or university required; Master’s degree or higher preferred, or equivalent combination of education and experience.
  • 10+ years of experience in Merchandising, with demonstrated success creating solutions in a large organization.
  • Ideal candidate will have experience:
    • Leading in a high-performance, high-growth retail company
    • In Fortune 100 retail, grocery, or related field
    • Partnering with, and influencing, senior business leaders
    • Developing and growing talent within own team and across the enterprise
    • In executive-level writing and presentation skills
    • Utilizing all necessary technology, software and communications aids
    • Implementing a creative, solutions orientated approach to meeting the needs of the business
    • Working effectively and cross-functionally with all levels of staff


The physical demands and work environment are characteristic of those found in a typical office environment. Reasonable accommodations may be made to enable those with disabilities to perform essential functions.

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
Apply Now
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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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