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In the ever-changing world of pet products, we work to build the ultimate customer experience by making the best products and solutions come to life. As part of our expert merchandising team, you will help us keep pets and pet parents all kinds of happy and healthy.

Veterinarian

Location Phoenix, Arizona ID 2019-1833 Apply Now
About the Team:

It's no surprise people are passionate about the health and happiness of their pet and our Merchandising team is no different. When it comes to the products and solutions in our stores, our incredible teams of merchandising associates have everything covered – from head to tail! From keeping up with the top trends to developing new, innovative solutions, our buyers help ensure every pet parent can find exactly what their pet needs at PetSmart. Join our team and show your love for pets by creating products as special as pets themselves!


About the Job:

Welfare and Compliance Veterinarian

This position involves working with diverse teams at the PetSmart Home Office, as well as working with vendors and pet care associates in our 1600+ stores.  Responsibilities for this position involve ensuring the health and safety of Specialty pets (small mammals, birds, reptiles, fish, amphibians and invertebrates), reducing the risks of zoonotic disease and designing processes for continuous improvement.  Daily tasks include evaluating projects and practices that promote animal health and welfare and improve operational efficiencies and processes.  Most of the work is done at the PetSmart Home Office in Phoenix, but travel is required for visiting our live pet suppliers’ facilities in the United States and Canada. The work week, while in the office and not on business travel, is regular business hours Monday through Friday.  The appropriate individual will have strong multi-species medical and welfare knowledge; an understanding of pathogenesis and disease transmission; and be able to collect, analyze and make data-driven decisions in a timely manner.

Responsibilities

  • Develop, maintain, and refine protocols regarding specialty pet (small mammals, birds, reptiles, fish, amphibians, and invertebrates) health, care, and welfare for our compliance program, store associates, and customers
  • Manage and continuously improve our live animal health and quality program, Vet Assured, by evaluating overall vendor status and proactively mitigating animal welfare and quality issues
  • Perform vendor audits of live animal suppliers and manage results and corrective/improvement actions
  • Support vendors and their local veterinarians with preventative measures or appropriate treatment for health issues with our pets
  • Monitor pet health-related trends in stores and suggest protocols for improvements
  • Work with Marketing, Public Relations and Corporate Communications regarding pet-related issues, publications and education materials
  • Support business partners with pet health concerns (infectious disease, zoonoses, etc.)
  • Support Specialty Merchandising Team with regulatory compliance, product assortment, vendor compliance coordination regarding pet health requirements

Requirements

  • DVM or VMD degree
  • A minimum of 5 years of laboratory, welfare, or exotic animal veterinary experience
  • A minimum of 3 years of supervisory, management, or leadership experience
  • An Arizona State Veterinary Medical License (if not already licensed) must be obtained within 6 months of hire.
  • Must have (or obtain) a certificate of Veterinary Accreditation by the USDA, category II
  • Strong customer-focused, quantitative, analytical, and project management skills
  • Must have great communication skills and be able to work in a team environment
  • Ability to resolve issues in a timely and effective manner; problem solving skills a must
  • Ability to present technical information in a concise manner to various levels of the organization
  • Ability to prioritize and process data and work in a fast-paced, multi-doctor, corporate environment.
  • Proficient with Microsoft Office applications including Word, Excel, PowerPoint, Access and Outlook

Preferred

  • Post-DVM/VMD, formal training (internship, residency, fellowship) or education in laboratory, welfare, regulatory, pathology, or related specialty or advanced degree such as MPH, PhD
  • Leadership experience in a cross-functional environment
  • A demonstrated understanding of scientific study design
  • A record of peer-reviewed, scientific publication
  • Experience using or interpreting result from statistical software/language (Excel Analysis Toolpak, SPSS, SAS, R, etc.)
  • Have (or be able to get) a passport (and visa) for international travel.

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
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  • What we do

    It's no surprise people are passionate about the health and happiness of their pets. So when it comes to the products and solutions they use, every detail counts. From creating and supplying the best assortment of pet accessories to ensuring our stores are fully stocked with a wide array of brands to choose from, our incredible teams of merchandising associates have everything covered – from head to tail!

  • Buying

    From keeping up with the top trends to developing new, innovative solutions, our buyers help ensure every pet parent can find exactly what their pet needs at PetSmart. Join our team, and show your love for pets by creating products as special as pets themselves!

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  • Planning and Allocation

    Success in our stores comes from having the right product, in the right place, at the right price — and that’s where our planning and allocation team comes in. This highly strategic and analytical team ensures that all 1,500 stores are fully stocked with over 11,000 products from seven distribution centers.

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  • Product Development

    As the leading pet specialty retailer, innovative product development is a major key to our success. Ideas for new toys and tasty treats are continually being created by our product development team to support our future strategic needs. Interestingly enough, some of our most fun ideas are inspired by our own associates and their pets!

I love to see the product & assortment that our teams create come to life and see it on other dogs in stores, restaurants and dog parks. Brings a big smile to my face!

Jessica

Sr. Buyer, Collars and Leashes

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