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Exotic Animal Veterinarian
This position involves working with diverse teams at the PetSmart Home Office, as well as working with pet care associates in our 1600+ stores. Responsibilities for this position involve ensuring the health and safety of pets, reducing the risk of zoonotic disease and designing processes for continuous improvement. Daily tasks include evaluating projects and practices that reduce animal health issues or improve operational efficiencies. Most of the work is done in person or via computer at the PetSmart Home Office in Phoenix, but travel is required for visiting our live pet suppliers’ facilities in the United States and Canada. The work week, while in the office and not on business travel, is regular business hours Monday through Friday. The appropriate individual will have strong multi-species medical and surgical knowledge; an understanding of pathogenesis and disease transmission; and be able to collect, analyze and make data-driven decisions in a timely manner.
- Perform vendor audits of live animal suppliers
- Aid stores and their local veterinarians with health issues with our store pets (small mammals, birds, reptiles, fish, amphibians and invertebrates).
- Monitor pet loss and health issues in PetSmart stores and suggest protocols for improvements
- Support Specialty Merchandising Team with product assortment and with pet selection
- Support Store Operations and Learning Teams on associate education initiatives
- Maintain, update and create care guides and other training material for store pet care and pet parent education
- Work with Marketing, Public Relations and Corporate Communications regarding pet-related issues, publications and education materials
- Aid legal and customer service teams dealing with pet health concerns (infectious disease, zoonoses, etc.) associated with pets in our stores
- DVM or VMD degree
- A minimum of 3 years of exotic animal veterinary experience
- An Arizona State Veterinary Medical License (if not already licensed) must be obtained within 6 months of hire.
- Must have (or obtain) a certificate of Veterinary Accreditation by the USDA, category II
- Strong customer-focused, quantitative, analytical, and project management skills
- Must have great communication skills and be able to work in a team environment
- Ability to resolve issues in a timely and effective manner; problem solving and corrective action skills a must
- Ability to present technical information in a concise manner to various levels of the organization
- Ability to prioritize and process data and work in a fast-paced, multi-doctor, corporate environment.
- Proficient with Microsoft Office applications including Word, Excel, PowerPoint, Access and Outlook
- Post-DVM/VMD, formal training (internship, residency, fellowship) in avian, exotic, aquatic, zoo and/or wildlife medicine or related specialty
- Leadership or management experience in a cross-functional environment
- Proactively engage in collaborative research
- A demonstrated understanding of scientific study design
- A record of peer-reviewed, scientific publication
- Experience using or interpreting result from statistical software/language (Excel Analysis Toolpak, SPSS, SAS, R, etc.)
- Have (or be able to get) a passport (and visa) for international travel.