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In the ever-changing world of pet products, we work to build the ultimate customer experience by making the best products and solutions come to life. As part of our expert merchandising team, you will help us keep pets and pet parents all kinds of happy and healthy.

Sr. Merchandise Planner

Location Phoenix, Arizona ID 2019-1722 Apply Now
About the Team:

Our Merchandise Planning and Allocation (MP&A) teams are the driving forces behind making the organization’s product visions available to our consumers through calculated and strategic measures. Your involvement in sales and margin forecasts, promotional performance analysis, inventory management, and vendor relationships will play a critical role in obtaining goals while maintaining PetSmart’s reputation in the market as a trusted partner to pet parents.

About the Job:

The Sr. Merchandise Financial Planner is a key leader amongst the merchandise planning group, responsible for developing seasonal financial targets at the merchandise division level that support the company’s LRP and financial objectives. This position requires a strong knowledge and background of planning practices and alignment with merchandising, promotional and assortment strategies.  This position will leverage the candidates analytical and leadership skill sets to influence the decision making process and deliver the company’s plan objectives.  The Sr. Merchandise Financial Planner will be responsible for using data and predictive analytics to drive profitable course of action and to set the analytical foundation for financial plans and targets.  In addition to that, this role will:


  • Partner with finance to set and measure seasonal financial targets by division for all components of a rolling merchandise forecast (sales, margin, receipts, inventory, and turn).
  • Exemplify peer leadership and influence via support and guidance of the financial planning process across all teams and peer groups.
  • Collaborate with MPA, Buying, Services, Marketing, and all other areas of the business to track merchandise and enterprise initiatives for target setting.
  • Create sustainable planning and forecasting tools for each component of “all in” margin.
  • Analyze historical trends to set weekly and daily sales and margin plans.
  • Lead the development of sustainable planning and forecasting tools for each component of “all in” margin.
  • Lead the identification of risk and opportunities and communicate in a timely manner to the business, recommending strategies to achieve financial goals and protect inventory investments.
  • Lead plan review discussions to ensure that the company’s financial objectives are being met.
  • Integrate all processes and systems to fully optimize plan accuracy, efficiency, and inventory productivity.


  • Manage, facilitate and communicate planning of Sales, Margin, and Inventory Turnover and other KPIs as designated to plan.
  • Understand and communicate overall division strategy vision, policies, resources, and execution plans to align to the corporate strategy.
  • Use consumer insights and data combined with a structured test and learn approach to identify and maximize growth opportunities.
  • Own the end-to-end management of Divisional merchandise and financial planning, including the optimization of inventory investments, alignment with corporate sales and margin targets and objectives
  • Set targets and achieves plans for good/better/best pricing proportions, inventory and space productivity required to support the sales and gross margin plans.
  • Key liaison with corporate planning and finance department to create annual, seasonal, weekly, and daily plans.
  • Actively create and lead special projects that drive growth opportunities across merchandising


  • Bachelor’s degree required, preferably with a business or supply chain focus.
  • 7 plus years related experience and/or training; or equivalent combination of education and experience
  • JDA Enterprise Planning (or equivalent) experience preferred
  • Demonstrate ability to develop analytical and problem solving skills (i.e. critical and evaluative thinking) required.
  • Strong communication and interpersonal skills, both written and verbal required. Ability to communicate effectively across many levels within the organization
  • Ability to influence decisions by creating a strong case for action, using analytical findings
  • Collaborative Skills: ability to partner across departments to drive decisions.
  • Must be a self-starter with the ability to manage multiple priorities.
  • Strong Excel and PowerPoint skills

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
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  • What we do

    It's no surprise people are passionate about the health and happiness of their pets. So when it comes to the products and solutions they use, every detail counts. From creating and supplying the best assortment of pet accessories to ensuring our stores are fully stocked with a wide array of brands to choose from, our incredible teams of merchandising associates have everything covered – from head to tail!

  • Buying

    From keeping up with the top trends to developing new, innovative solutions, our buyers help ensure every pet parent can find exactly what their pet needs at PetSmart. Join our team, and show your love for pets by creating products as special as pets themselves!

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  • Planning and Allocation

    Success in our stores comes from having the right product, in the right place, at the right price — and that’s where our planning and allocation team comes in. This highly strategic and analytical team ensures that all 1,500 stores are fully stocked with over 11,000 products from seven distribution centers.

    Our Team Includes:

  • Product Development

    As the leading pet specialty retailer, innovative product development is a major key to our success. Ideas for new toys and tasty treats are continually being created by our product development team to support our future strategic needs. Interestingly enough, some of our most fun ideas are inspired by our own associates and their pets!

I love to see the product & assortment that our teams create come to life and see it on other dogs in stores, restaurants and dog parks. Brings a big smile to my face!


Sr. Buyer, Collars and Leashes

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