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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

Sr Manager, Industrial Engineering

Location Phoenix, Arizona ID 2019-1790 Apply Now
About the Team:

The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents.

About the Job:

Sr. Manager Industrial Engineering

This job is responsible for Distribution’s continuous improvement, operational excellence and the labor management program and leads a team of engineers in multiple locations. The role focuses on promoting network alignment through partnerships across multiple levels to set direction for operational improvements that increase productivity, improve service and/or reduce cost.


  • Major Responsibility 1 Selects, trains, coaches, motivates, conducts performance evaluations for department.
  • Develops goals, expectations and development activities for the team.
  • Oversees the company's distribution labor management program to ensure consistent application across the network and accuracy of standards.
  • Partners with other areas of the business to identify opportunities to drive efficiency in operations through improvements in process, technology and systems
  • Provides guidance to DC teams for consistent execution of processes and best practice.


  • This position has 9 or more direct reports. 


  • PREFERRED: Proficiency in SQL; Experience with Lean, Six Sigma, or other process improvement methodology;
  • Experience conducting time studies and development of engineered labor standards
  • Experience with Warehouse and labor management systems


  • Requires knowledge normally obtained through bachelor’s degree in Industrial Engineering or related field.
  • Requires proficiency typically obtained with 7+ year’s experience in relevant or related position in engineering support or operations improvement in a retail, manufacturing or comparable environment.

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
Apply Now
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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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