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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

Sr Data Science Manager

Location Phoenix, Arizona ID 2019-1844 Apply Now
About the Team:

The Advanced Analytics Group is a team of 5 – 6 highly business-oriented Strategy and Data Science professionals that uses Big Data to generate break-through insights to deliver top- and bottom-line growth for the company.

About the Job:

This is a high-visibility role with regular access to senior leadership and with an opportunity for disproportionate impact to the business.  The role is suited for candidates who have experience with various modeling techniques with direct business impact.

Reporting to the Senior Director Advanced Analytics, the Senior Data Scientist will be a thought partner to the functional leaders (such as marketing, supply chain, merchandising, store operations, etc.) to:

  • Leverage advanced modeling methodologies to analyze the business and capitalize on opportunities, to drive sustainably improved business results
  • Drive continuous improvement in business processes through analytics. Some examples include: labor optimization, customer segmentation, CRM and promotional effectiveness, pricing, etc.
  • Support leaders and teams across PetSmart on critical, episodic needs of the business, contributing on a broad spectrum from “Business Intelligence / Analytics” to “pure data science”
  • Work collaboratively with PetSmart Information Systems and BI to:
    • Establish best practices and drive continuous improvement in the data science infrastructure, data management, and workflow
    • And to turn AAG findings, insights and algorithms into automated capabilities for core PetSmart processes, execution and measurement
  • Develop insightful and condensed visualizations out of complicated analytics and provide actionable recommendations (“so what”) for various business teams


  • Exemplary quantitative background and technical skillset with a proven track record of success in data science
  • Strategic thinker, deeply curious and passionate about framing business problems in analytical terms and using the appropriate modeling technique to answer critical business questions
  • Proven ability to work collaboratively and constructively with leaders and team members across the business to execute and deliver against analytical projects
  • Comfort with working across the full “Business Intelligence / Analytics / Data Science spectrum” to deliver against key business needs
  • Flexible mindset, and ability to contribute to multiple work streams, with (sometimes) fluid and evolving prioritization
  • Strong communication skills, with a particular focus on the ability to:
    • Translate complex or highly technical concepts in ways that make them easily understood by leaders and team members
    • Efficiently get to “client-ready” output for direct manager and other leaders
  • Enjoy teaching others about Data Science and enthusiastic about serving as a corporate authority (SME) in a technical discipline and being recognized as a world class expert


  • Understands research methods in working with divergent data types, to explore and extrapolate data-driven insights using advanced modeling and testing applied to data acquired from a range of sources.
  • Advanced knowledge of various modeling techniques. Must have experience with most of these methods/approaches applied to actual business scenarios:
    • Modeling, Assessment and Selection: Identifying data sources and methodology, dealing with messy data and missing values, train/dev/test sets, wide vs tall data sets, merging, munging, and creating data
    • Supervised Learning: Multiple regression, time series analysis and forecasting, decision trees, random forests, lasso/ridge/elastic nets, logistic regression, propensity score matching, survival analysis
    • Unsupervised learning: k-means, association rules, hierarchical clustering, PCA, Bayesian clustering
    • Operations Research: Linear/dynamic programming and optimal control, optimization and simulation techniques, Monte Carlo methods, network and graph analysis, systems modeling, queuing models, scheduling, decision analysis, stochastic modeling
    • Other Concepts: Experimental designs, discrete choice modeling, affinity analysis, Sentiment analysis, CLV modeling, market basket analysis, price elasticity
  • Candidate must have strong programming experience with at least one of R, Python or Spark
  • Experience working with IT and BI departments in helping enhance data integrity and availability
  • Candidate must be able to research and learn cutting edge techniques to augment current tools and methodologies
  • Candidate must have five or more (5+) years of professional experience in an analytical role


  • Masters in Statistics, Applied Mathematics, or heavily quantitative field (PhD preferred); or proven equivalent experience


  • Fluency in Python, R, or Spark is required
  • Secondary strengths in Matlab/Octave, PHP, C, Java, Hadoop, Hive, and/or SQL

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
Apply Now
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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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  • Earn competitive rates & incentives
  • Foster a steady, growing client base
  • Attend our grooming academy for free
  • Build incredible bonds with pets