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Senior Big Data Engineer

Phoenix, Arizona

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We're growing at a faster pace than we ever have before, investing heavily in cutting-edge technology and, more importantly, our people. Our PetSmart IT team isn't just its own department; they are valued business partners to every area of our company. At every level, our IT associates are empowered to come up with the innovative ideas that have strategic impacts on the business. You'll take pride in the work that you do and the "why" behind it all - for the love of pets.

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Job Details

About the Team:

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents. Our IT team has 4 different departments: Information Security, IT Service Delivery, Business Enabling Systems, and IT Commerce & Customer Engagement.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

About the Job:

Informatica & Big Data Platform Operations Engineer

Job Responsibilities:

Data is critical to the success of any retail organization, and at PetSmart, it is the lifeblood that drives value by providing the information to make strategic business decisions and process improvements.

As an Informatica Analyst you will be responsible for collaborating with the Integration teams and the business to design and build sustainable Enterprise Information Management (EIM) solutions and add significant business value.  You will partner with project teams to ensure guidelines and best practices are followed and will work closely with developers and architects to ensure integrations are properly designed.

PetSmart needs you to drive our company success by providing expertise and guidance on the ETL space that will help us to bring our pet parents closer to their pets so they can live a more fulfilled life, to be the trusted partner to pet parents, being a highly customer focused retailer.

Essential Duties and Responsibilities:

  • Works with Information Architecture, Enterprise Architecture (EA) and business area teams to review requirements, detailed technical design and specification documents to identify system dependencies and risks.
  • Participates in operational readiness sessions to rank and sign off on incoming projects and programs; Influences key design decisions that will impact the environment
  • In the admin capacity, maintains hygiene of the Informatica landscape
  • Helps transition from current ETL platform to Big data ELT landscape
  • Provide platform and tooling support for the Big data environment
  • Develop talent of internal staff and contractors by providing technical guidance and emphasizing application of PetSmart’s best practices and standards; document and rally best practices across the support and development community
  • Works closely with the support team and institutes processes to improve productivity in the areas of Incident resolution and problem redressal
  • Defines the tooling strategy for automated code reviews, CI/CD process
  • Support the management of the Informatica platform to include tech uplift, resolving difficult, complex problems that can affect the company as a whole.
  • Define, implement and monitor platform KPIs
  • Identifies, recommends and champions the automation of the routine tasks to drive efficiency and productivity of the team
  • Drives root cause analysis for problems, estimate efforts and contributes in the development of long term solutions


  • BS Degree in Computer Science, Computer Engineering, MIS or other technical discipline.
  • Minimum 5 years hands on development experience with Informatica; Expertise in performance tuning and Informatica administration
  • 3+ years of Hands-on experience in Installing and configuring Informatica software: Power Center, DX, B2B
  • Experience working on Informatica Power Center Technical Upgrades, Installation of Hotfixes and Platform Version Migrations
  • Good knowledge of Hadoop framework and HDFS
  • Hands on experience in Import/Export of data using Hadoop Data Management tool SQOOP
  • Integration for Reporting and Analytic Solution architectures, integration patterns and best practices.
  • Ability to lead project teams consisting of internal staff, partners, and contractors.
  • Excellent oral and written communication skills.
  • Demonstrated problem solving, multi-tasking, troubleshooting skills with a high degree of flexibility.
  • Experience in Software Development Life Cycle (SDLC) / Agile development.
  • Strong analytical skills with the ability to understand key business processes and related issues.
  • Strong self-leadership and ability to work independently and manage conflict.
  • Demonstrated experience in SQL scripting ((Netezza, SQL Server and Oracle preferred)
  • Bigdata, Hadoop, Azure: Hadoop, Hive, Pig, Spark, Flume, Sqoop, Hbase, Kafka, Azure PDW

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
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Pets keep us young and engaged in so many ways. So helping pet parents get what they need for their pets in the digital age is why I love my job. Even when work gets crazy, everywhere you look, there is a dog or cat who's ready to play. It's the perfect stress relief.

Senior QA Analyst



We are the largest pet specialty retailer with no plans to slow down. We enjoy being top dog and we are constantly evolving with our customers. Oh, and we have puppies and kittens and fish and turtles and hamsters — whichever pet makes you smile, you’ll see them here at our home office!


Technology is ever-changing and our teams need to be able to grow and change just as quickly. That’s why we’ve created a Continuous Associate Transformation (CAT!) Program specifically for the IT team. Whether you want to grow your career by learning new skills or gain leadership experience, PetSmart provides an engaging environment and an actionable plan to support your growth.


We’re growing at a faster pace than ever before. We are building, automating, simplifying, and innovating technology that impacts millions of pets and pet parents. The best part? We don’t have to wait months or years to see changes. We are implementing change RIGHT NOW and it motivates us to keep going.


Seriously, why not? We can’t think of a reason why you wouldn’t love it here. What are you waiting for?!

Benefits / Perks

  • Healthcare:

    Medical, Dental, Vision

  • Compensation:

    Performance Bonus, 401k Match, Deferred Compensation

  • Paid Time off:

    Vacation, Sick,Volunteer

  • Education:

    Tuition Reimbursement, Professional Development, Online Learning

  • Amenities:

    Dog Park, Fitness Center, Cafe

  • Family support:

    Onsite Childcare, Wellness Programs, Adoption Assistance

  • Employee Assistance:

    Financial Planning, Legal Assistance, Disaster Relief

  • Other Perks:

    Associate Discount, Relocation Assistance, Family Events

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Success Profile

We value the diversity in knowledge, experience, and education that our candidates bring to PetSmart. However, those aren’t the only things that make our teams successful. Take a look at just a few of the traits we look for when hiring new associates.

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  • Earn competitive rates & incentives
  • Foster a steady, growing client base
  • Attend our grooming academy for free
  • Build incredible bonds with pets

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