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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

Regional Director - Distribution Centers

Location Phoenix, Arizona ID 2019-1813 Apply Now
About the Team:

The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents.

About the Job:

The Regional Director (RD) is responsible for providing strategic direction for the Distribution Center network.  This position drives consistency and accountability, implements network initiatives, provides solutions for improving network-wide performance and drives collaboration with Supply Chain partners.  The Regional Director develops the network's General Managers and other Senior DC leaders, through them, drives succession planning and talent/performance management.  The RD creates a culture of associate engagement and strategically works to drive that culture through network leaders and initiatives.   This position shares responsibility for the creation and oversight of the DC network's operational and financial goals.

ESSENTIAL RESPONSIBILITIES include, but are not limited to:

  • Directs a high performing, customer centric team. Selects and develops their direct reports through coaching, mentoring, performance management, talent management and succession planning.
  • Develops network-wide goals that align with our PetSmart’s mission, vision and values.
  • Deliver results on the DC/Supply Chain dashboards and drives financial performance to lower DC cost as a percent of sales.
  • Drives consistency and accountability across the DC network, ensuring all DC's are implementing best practices and following standardized methods and processes.
  • Lead and develop Operations and DC teams to achieve high quality results and productivity, communicate strategy and business goals and track performance against those goals


  • Requires knowledge normally obtained through a Bachelor’s degree in Supply Chain, Operations Management, Business or related field.
  • Requires proficiency typically obtained with 10+ years supply chain experience in a retail, manufacturing, or comparable environment, including 7+ years of demonstrated leadership and business acumen skills.

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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