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Production Manager

Location Phoenix, Arizona ID 2019-1395 Apply Now
About the Team:

Our Product Development group focuses on delivering customer-centric innovations that are available only at PetSmart. This allows us to create products and solutions that our pet parents are asking for that they can’t find anywhere else. This team partners with Merchandising, Brand Management, Product Design & Integrity, and Global Sourcing to bring the product from vision to reality.

About the Job:

The Production Manager is responsible for inventory, finished goods production, material planning, ordering, and projections for the Contract Manufacturing facilities and Packaging Suppliers to ensure optimal in stocks. Provides effective project management for key business growth and productivity improvement initiatives with Contract Manufacturers. Act as a liaison and point of contact between key Contract Manufacturers and the functional departments within the Operating Groups. Work with internal teams including transportation, DC’s and MP&A. Manage run out plans for discontinued items, and initial buys for new items.

Your goals and responsibilities will include:

  • Responsible for the overall operational management of our external contract manufacturing network while ensuring alignment to strategic goals and objectives of our supply chain.
  • Help develop overall proprietary brand production management strategy to deliver on innovation and product optimization goals.
  • Help to optimize the flow of inventory from receipt of raw materials to deployment of finished goods; drive inventory accuracy and real time visibility to production.
  • Ensure raw material, packaging, and finished good suppliers meet on time delivery and supply demands
  • Work between internal stakeholders and supplier to develop accurate demand forecast and timely production scheduling for both domestic and international suppliers.
  • Responsible for planning and replenishment of special projects including sample bags, online and retail forecast consolidation.
  • Drives production lead time optimization and production efficiency cost reductions.
  • Maintains product commercialization production timeline to gain go-no go decisions on projects from project sponsors (New launches/refreshes)
  • Responsible for operations and supply chain execution of our external manufacturing sites including measuring performance tracking KPIs and holding regular reviews with our key partners including MP&A, Product Development, and Brand to ensure consistent performance.
  • Aid in tracking of packaging, production planning, PO shortages, and inventory.
  • Collaborate with MP&A, Brand and co-manufacturers to minimize packaging and finished good inventory when rationalizing. Ensure in stock of packaging and finished goods in accordance with reset timelines.
  • Drive continuous improvement in process or production efficiency, supply chain optimization, deliver cost reduction, and manage the co-manufacturing/co-packing discipline in compliance with Internal Controls and Best Practices.
  • Analyze manufacturing best practices within facilities and look to implement these practices into the key strategic Contract Manufacturers

What you’ll bring to the table:

  • BS degree in Engineering, Technology, Supply Chain Management, Business, or Operations (3+ years of plant operations, engineering, supply chain, planning, distribution, and/or procurement experience preferred).

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
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  • What we do

    It's no surprise people are passionate about the health and happiness of their pets. So when it comes to the products and solutions they use, every detail counts. From creating and supplying the best assortment of pet accessories to ensuring our stores are fully stocked with a wide array of brands to choose from, our incredible teams of merchandising associates have everything covered – from head to tail!

  • Buying

    From keeping up with the top trends to developing new, innovative solutions, our buyers help ensure every pet parent can find exactly what their pet needs at PetSmart. Join our team, and show your love for pets by creating products as special as pets themselves!

    Our Stores Have:

  • Planning and Allocation

    Success in our stores comes from having the right product, in the right place, at the right price — and that’s where our planning and allocation team comes in. This highly strategic and analytical team ensures that all 1,500 stores are fully stocked with over 11,000 products from seven distribution centers.

    Our Team Includes:

  • Product Development

    As the leading pet specialty retailer, innovative product development is a major key to our success. Ideas for new toys and tasty treats are continually being created by our product development team to support our future strategic needs. Interestingly enough, some of our most fun ideas are inspired by our own associates and their pets!

I love to see the product & assortment that our teams create come to life and see it on other dogs in stores, restaurants and dog parks. Brings a big smile to my face!


Sr. Buyer, Collars and Leashes

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