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Product Designer - Hardgoods (Industrial Designer)

Location Phoenix, Arizona ID PD-18-6412 Apply Now
Job Responsibilities

Product Designer - PetSmart

PetSmart is seeking a Product Designer with 3-5 years of professional experience to join their Proprietary Brand Product Design Team.

This role will be responsible for designing and developing innovative solutions for a variety of product categories; particularly dog and cat toys. As a Product Designer, you’ll participate in trend and market research and be responsible for translating those learnings into fun, creative, and unique product designs which you will take from concept stage to sample stage.

This work requires a creative thinker with a passion for design who is able to effectively communicate their ideas and receive feedback and who is comfortable working on several different projects at once in a fast-paced corporate environment.

Candidate will work under the supervision of the Product Design Director and collaboratively and cross-functionally with Buyers, Product Development, Product Integrity, Packaging Design, Marketing and Legal departments to ensure objectives are met. Also, key to this role is a positive attitude, ability to receive feedback and love of learning.


  • Conceptualizes multiple creative solutions and design options to address project strategies and product needs within given cost parameters
  • Manages multiple projects at a time from concept through pre-production and oversees the full scope of deliverables, including design specifications and technical drawings
  • Drives innovation by following the latest trends and using those learnings to develop creative concepts that translate into production-ready 3D products
  • Supports product design team by participating in competitive retailing, developing trend and concept boards, being flexible and providing support on all projects and product categories
  • Communicates and presents designs to cross-functional partners and all levels of leadership
  • Works closely with cross-functional partners to provide adequate information and/or sample feedback to overseas partners
  • Attends, participates /presents in weekly design meetings; aligning and preparing content for design reviews
  • Collaborates with cross-functional partners, including product development, buying, legal, and product integrity teams to make sure objectives are met
  • Travel: Up to 25% including international trips

QUALIFICATIONS and technical skills

  • Bachelor’s degree in Industrial Design, Product Design, Toy Design or related field
  • 3-5 years professional experience designing and developing products for mass production
  • Strong sketching, brainstorming, ideation skills
  • Demonstrated proficiency in 3D CAD programs such as AutoCad Fusion 360 or Solidworks, PTC Creo is preffered.
  • Demonstrated proficiency in Adobe Creative Suite – particularly Adobe Illustrator
  • Ability to translate 2D artwork into specification via AI format for production
  • Ability to create 3D CAD files that can be used in the production of prototypes and samples
  • Basic knowledge ofmass manufacturing techniques in soft and hard goods, such as metal stamping/casting, plastic injection, and blow molding.
  • Willingness to learn and receive feedback from colleagues
  • Strong written and verbal communication skills to effectively present information to all levels of leadership.
  • Great time management and organizational skills.
  • Must be highly detail-oriented, a self-motivated team player with the ability to manage multiple projects and deadlines in a fast-paced retail environment.
  • Working knowledge of Microsoft Office
  • Character Illustration skills and/or experience designing toys (plush and/or molded) is a plus
  • Please include a link to your design portfolio


  • Bachelor’s degree in Industrial Design, Product Design, Toy Design or related field
  • 3-5 years professional experience designing and developing products for mass production
  • Experience working in a team-based environment with good interpersonal skills.
  • Experience working with overseas vendors and travel to Asia is a plus
  • Intermediate knowledge ofmass manufacturing techniques in soft and hard goods
  • Basic budgetary adherence experience and an understanding of material costs
  • Experience with a PLM and/or workflow management system is a plus

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  • What we do

    It's no surprise people are passionate about the health and happiness of their pets. So when it comes to the products and solutions they use, every detail counts. From creating and supplying the best assortment of pet accessories to ensuring our stores are fully stocked with a wide array of brands to choose from, our incredible teams of merchandising associates have everything covered – from head to tail!

  • Buying

    From keeping up with the top trends to developing new, innovative solutions, our buyers help ensure every pet parent can find exactly what their pet needs at PetSmart. Join our team, and show your love for pets by creating products as special as pets themselves!

    Our Stores Have:

  • Planning and Allocation

    Success in our stores comes from having the right product, in the right place, at the right price — and that’s where our planning and allocation team comes in. This highly strategic and analytical team ensures that all 1,500 stores are fully stocked with over 11,000 products from seven distribution centers.

    Our Team Includes:

  • Product Development

    As the leading pet specialty retailer, innovative product development is a major key to our success. Ideas for new toys and tasty treats are continually being created by our product development team to support our future strategic needs. Interestingly enough, some of our most fun ideas are inspired by our own associates and their pets!

I love to see the product & assortment that our teams create come to life and see it on other dogs in stores, restaurants and dog parks. Brings a big smile to my face!


Sr. Buyer, Collars and Leashes

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