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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

Payroll Coordinator

Location Phoenix, Arizona ID 2020-1948 Apply Now
About the Team:

Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives.  Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our AWEsome Associate Workplace Experience!

About the Job:


This position serves as an escalation point for Tier two support for payroll related transactions, questions, and issues.  Responsible to resolve and respond to inquiries within defined departmental SLA.   


There are no supervisory responsibilities.


This position is responsible for performing the following activities:

  • Process payroll related tasks including the maintenance of employee master data and general payroll deductions
  • Create and execute audit queries in the time and attendance system including edits to timekeeping records
  • Execute and maintain policies and practices for overpayment of wages including payroll deduction authorization documents and state minimum wage
  • Update and maintain employee level data in both HCM and Kronos for Workers Compensation and Light duty programs
  • Serve as a liason between the Payroll and Legal departments to create and execute comprehensive hours and earnings reports in HCM and detailed punch data in Kronos
  • Maintain knowledge of functional area and company policies and procedures
  • Participation in projects and testing as assigned


One year certificate from college or technical school; or 1 – 3 years of related experience working in a Payroll Department or equipvalent combination of education and experience.






Applies intermediate skills to the position within particular field of specialization.  Knows and applies fundamental concepts, practices and procedures.  Performs work that is standardized and routine but may at times be somewhat complex in nature.  Usually reports to a Lead/Supervisor or above.


  • SAP HCM/Payroll system knowledge to complete various transactional requests
  • Kronos system knowledge of timekeeping and reporting including state specific regulations for meal breaks and overtime rules
  • Proficient with Microsoft Outlook and Office (Word, Excel, Power Point) as well as Adobe Acrobat and other commonly used applications
  • Solid analytical and mathematical skills
  • Ability to apply rigor in understanding downstream impacts and co-dependencies of HCM workflow
  • Solid verbal and written communications skills
  • Strong organizational and time management skills with the ability to effectively multi-task and prioritize workload
  • Maintain the highest level of confidentiality, work ethic and professional behavior
  • Ability to adapt to a flexible work schedule
  • Strong attention to detail


None required


The physical demands and work environment are characteristic of those found in a typical business office environment.  Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
Apply Now
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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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