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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

Merchandising Coordinator

Location Phoenix, Arizona ID 2019-1559 Apply Now
About the Team:

It's no surprise people are passionate about the health and happiness of their pet and our Merchandising (buying) team is no different. When it comes to the products and solutions in our stores, our incredible teams of merchandising associates have everything covered – from head to tail! From keeping up with the top trends to developing new, innovative solutions, our buyers help ensure every pet parent can find exactly what their pet needs at PetSmart. Join our team and show your love for pets by creating products as special as pets themselves!

About the Job:

In partnership with our vendors, merchandisers, planners and marketing, the merchandise coordinator will manage the day-to-day maintenance of our item/skus. These responsibilities include everything from introducing the products to managing the promotions.


  • Gather and populate information for new vendor set up
  • Liaison between cross-functional partners and buyers
  • Sample management
  • Vendor funding monitoring, payback management
  • Responsible for executing needed details into the promotional management system (EMS/AMS), inclusive of collecting, organizing/filing, entering, and changing and auditing promotions as needed
  • Managing category release uploads/change forms
  • Occasional customer service issues or store questions
  • Submitting communication to stores (CASE messages)
  • Misc vendor related issues, concerns or questions

Education / Experience

  • Requires knowledge obtained through Associate's degree or Bachelors Degree
  • Proficiency typically obtained with 2+ years experience in a Buyer support, merchandising, or data entry role
  • Requires good analytical process skills and high level of accountability to ensure accuracy of data
  • Candidate must have proven team building skills to initiate positive relationships with other departments and outside vendors
  • Listens attentively and responds in a sensitive and appropriate manner, treating all with respect and dignity
  • Requires professional written and verbal communication skills to effectively communicate information to all levels of leadership
  • Requires strong organization and accurate data entry skills
  • Must be able to work in fast paced environment where priorities can change quickly

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
Apply Now
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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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