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Lead Front End Developer

Location Phoenix, Arizona ID 2019-1321 Apply Now
About the Team:

The Customer Experience (Marketing) team works to showcase our brand through the lens of expertise and love, and to provide a personalized experience for our consumers backed by best-in-class, data-driven marketing capabilities. The Customer Experience team focuses across 5 departments including, Marketing, Creative, Digital, Communications, and our Loyalty & CRM team. Everyone brings his or her own points of view to create a unique experience for our pet parents and pet parents.

About the Job:

The Lead Front End Development will be directly responsible for delivering all digital front-end development assets for PetSmart digital properties accurately and in-step with the overall Enterprise Marketing calendar and site releases.  This team works closely with Digital Business Optimization, Creative, Platform Product Owners, UX, A/B Testing, Digital Marketing, and IS department. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

  • Accountable for managing interactions with 3rd party partners when applicable.
  • Effectively manage, develop, and positively motivate a diverse team of skilled associates
  • Leverage enterprise level critical thinking to ensure that all deliverables and their digital experience fits within the overall Enterprise strategy
  • Responsible for effectively communicating updates in a timely and accurate manner to the Director and leadership team.
  • Partner closely with Digital Business Optimization, Creative, Platform Product Owners, UX, A/B Testing, Digital Marketing, and IS department and ensure organizational alignment and acceptance.


  • Exceptional critical thinking, problem solving, and program management skills.
  • Understands Kanban and Scrum methodology
  • Collaborate with UX to build interactive visual website components using Handlebars, SASS, Grunt, and React
  • Help to build foundational engineering principles such as automated testing, deployments, and pipelines
  • Help build the Front-end team to bring a vision into life.
  • Ability to thrive and be flexible in a fast paced, entrepreneurial, and ambiguous work environment.
  • Independent, high-energy and results driven with strong executive presence.
  • Excellent communication, facilitation, and interpersonal skills.
  • Ability to communicate effectively at all levels of the organization and with external vendors.
  • Cross-functional retail knowledge including eCommerce, Merchandising, Creative, Supply Chain, and Marketing business processes.
  • Strong organizational and time management skills.
  • Excellent written and verbal communications skills.
  • Problem solving and troubleshooting capabilities.
  • Proficiency in Microsoft software including PowerPoint, Word, Excel, Project, and Visio.


  • Supervisory responsibilities include managing Front End Development. This position is responsible for bringing out the best in associates through coaching, mentoring and management of individual development plans.


  • BA/BS degree in Computer Science, or related field preferred.


  • 5+ year of front end development experience (JavaScript, jQuery, HTML, CSS, React, Responsive design).
  • Backend development experience preferred (Java, C++, Visual Basic, etc.).
  • Experience with versioning system (we use Git), command line, CSS pre-processor (we use Sass).
  • 5+ years of management role in an enterprise level organization preferred.
  • 3+ year of service architecture integrating APIs and services preferred.
  • Retail Industry experience preferred.

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
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