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IT Project Manager/ Scrum Master

Location Phoenix, Arizona ID IT-19-6538 Apply Now
Job Responsibilities

EIM Scrum Master/ Project Manager

IT Project Manager


PetSmart is looking for an IT Project Manager / Scrum Master who will provide leadership and direction in the enterprise information management space. The role will be accountable for working with cross-functional teams to implement and deliver solutions aligned with strategies and plans for technology, people and process for in-store, corporate and direct-to-consumer environments.The IT Project Manager / Scrum Master will ensure organized, predictable and managed change.



  • Demonstrate abilities as a team leader; lead teams to create an atmosphere of trust
  • Seek diverse views to encourage improvement and innovation
  • Provide guidance to an internal and external team of Analysts and Developers
  • Develop strong relationships within IT and the business
  • Develop and manager vendor partnerships supporting project delivery
  • Adapt to shifting priorities, demands, and timelines
  • Defuse tension among project team should it arise


  • Participate in early forecast activities to estimate staffing and effort to scope projects
  • Plan / Participate in Project Leadership meetings
  • Anticipate risks, drive contingency planning, and resolve roadblocks
  • Accountable for the overall delivery of complex, cross-functional projects impacting the enterprise, which are led by your team
  • Accountable for scope, schedule, and communication management
  • Understand and advocate best practices in high-level system designs
  • Provide leadership and direction in the design, development, support, and implementation of business capabilities as it relates to application and technical delivery
  • Participate in the development and sustainability of Project Management, QA, and Development Frameworks
  • Drive contracts/SOWs, oversee budgets; review expenditures and partner to analyze variances


  • 3 years’ experience as an IT PM / Scrum Master
  • Minimum 3 years’ experience in application integration, data and reporting
  • Project budget responsibilities, experience managing over $500k
  • Strong critical thinking, communication, and relationship building skills
  • Proficient in SDLC, project management discipline, and tools; MS Project, MS Office Suite, Jira, Confluence, etc.
  • PMP, CSM or other certifications with demonstrable application desired
  • Experience working with 3rd party vendors and managing vendor / external relationships, including offshore teams
  • Bachelor's Degree required, in Computer Science or related field preferred, and 5+ years of related experience or an equivalent combination of education and experience


We’re growing at a faster pace than we ever have before, investing heavily in cutting-edge technology and, more importantly,OUR PEOPLE.Our PetSmart IT team isn’t just its own department, they are valued business partners to every area of our company. At every level, our IT associates are empowered to come up with innovative ideas that have strategic impacts to the business. You’ll take pride in the work that you do and the “why” behind it all—for the love of pets.


Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • “Lil’ Paws” learning center and onsite childcare facility
  • Volunteer events with PetSmart Charities

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