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Graphic Designer, Digital

Location Phoenix, Arizona ID 2019-1319 Apply Now
About the Team:

The Customer Experience (Marketing) team works to showcase our brand through the lens of expertise and love, and to provide a personalized experience for our consumers backed by best-in-class, data-driven marketing capabilities. The Customer Experience team focuses across 5 departments including, Marketing, Creative, Digital, Communications, and our Loyalty & CRM team. Everyone brings his or her own points of view to create a unique experience for our pet parents and pet parents.

About the Job:

An intermediate-level designer position responsible for designing and executing PetSmart creative for strategic brand initiatives, campaigns and their associated out-of-store tactics. Executes creative pieces ensuring that the marketing objectives are met and that all projects are completed accurately and on schedule. Balancing creative thinking and interpersonal skills, this person will contribute to the development of creative strategy and justify creative concepts and executions to both the creative team and internal business partners.


  • Manages and adheres to established schedules in a fast-paced, deadline-driven environment
  • Executes brand look and feel consistently across all creative deliverables
  • Works productively and harmoniously as a teammate with project coordinators, copywriters, and photography team who share project responsibilities
  • Builds constructive and collaborative relationships with business partners to support initiatives
  • Participates in groups and contributes ideas individually
  • Collaborates and thrives in a corporate environment with a professional and positive attitude
  • Stays relevant with current and future design trends and technology inside and outside of retail
  • Works with photographers and art directors on the development of visual assets to support projects


  • Mastery of Adobe Creative Suite (In-Design, Photoshop, Illustrator, Acrobat)
  • Knowledge of Microsoft software applications (Outlook, Word, Excel, Power Point)
  • Knowledge of web/mobile user interface and interactive design and understanding of technical constraints
  • Technical knowledge of file preparation and procedures
  • Understanding and application of the principles and elements of design
  • Strong sensibility for type, color and page layout and visual problem-solving ability
  • Ability to communicate in a professional
  • Ability to present creative ideas, provide rationale behind the work, and present at internal creative reviews; is receptive and open to input and feedback
  • Motivated, flexible, detail-oriented, with strong organizational skills
  • Experience working in a retail focused creative environment a plus
  • Motion graphics and/or animation experience is a plus


  • Minimum of 3-5 years of relevant experience in an in-house creative department or marketing/ad agency
  • Bachelor’s degree in Design or equivalent education and experience

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
Apply Now
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