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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

Digital Product Owner

Location Phoenix, Arizona ID CE-19-6472 Apply Now
Job Responsibilities

The Digital Product Owner will lead the tactical implementation of product development for assigned digital property. This position will collaborate cross functionally with business leaders and IT to define overall product requirements, vision and long-term strategic roadmaps and drive continuous development of assigned digital platform and enterprise initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

  • Build the product roadmap and ensure timely delivery of key initiatives.
  • Define and create an intake process for stakeholders that captures, evaluates and prioritizes all proposed ideas forprojects, products, services, and enhancements for assigned area.
  • Maintain the product backlog, with detailed, actionable, and prioritized epics, features, and user stories and acceptance criteria
  • Build the business case
  • Maintain in constant communication with the business of sprint progress and any impediments that may require clients input
  • Establish success criteria for key product features using meaningful metrics
  • Collaborate closely with developers during sprints. Clarify requirements and make timely decisions on execution details
  • Drive continuous improvement of the product and process based on metrics.
  • Collaborate with stakeholders across business, technology and creative to ensure alignment by balancing competing interests and needs across the organization to arrive at a clear vision, communicating effectively and aligning various partners along the way
  • Drive efficiency and effectiveness of the processes and tools.


  • Strong analytical skills - must be able to assemble and interpret data and deliver business insights
  • Agile and flexible with changing priorities and business needs and in working with diverse teams and people
  • Excellent organizational and time management skills
  • Ability to synthesize multiple sources of data to make decisions
  • Strong computer skills, including proficiency with Microsoft office applications, including intermediate capabilities with Excel, Word & Powerpoint
  • Excellent problem-solving skills – able to identify, analyze and propose solutions to various technical and business issues
  • Demonstrated ability to work in a fast-paced, “self-starter” environment serving as a catalyst for change and managing multiple workstreams simultaneously
  • Exhibit professional initiative and entrepreneurial drive


  • Bachelor’s degree in Business, product management, IT, or equivalent work experience
  • 5+ years Digital experience
  • 3+ years working in an agile environment

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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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