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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

Associate Manager, Category Marketing

Location Phoenix, Arizona ID CE-18-6402 Apply Now
Job Responsibilities

The Associate Manager, Category Marketing, will manage efforts related to executing vendor- and category-specific tactics and campaigns that drive trial, basket-building and frequency at PetSmart. He/she will work with Merchandising, vendors and the Brand team to ensure plans are strategically aligned to grow the business for key brands, leading the project management across teams, helping to analyze and report back on what is working and what needs to be optimized. This person will work in partnership with the Marketing Manager, Category Marketing, to support Merchandising partner needs across Consumables, Hardgoods and Specialty.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

  • Managing the creation and flawless set-up of vendor-specific coupons and bounce-backs
  • Building vendor message calendars that complement the PetSmart promotional/seasonal calendar
  • Working cross-functionally to ensure that programs (e.g., open-to-public Treats benefits) are coordinated across email, web, app, circular, social and signage
  • Developing and executing CRM programs that are product-based (e.g., driving wet food purchase or treats among dry food buyers), coordinating messaging with the Consumer Marketing team and customer calendar
  • Managing recording log of key vendor inclusion and ensuring quarterly reporting accurately reflects key initiatives
  • Developing and managing creative briefs, including differentiating RTBs, across vendors as appropriate, to create compelling digital messages
  • Ensuring PetSmart branding is appropriate on vendor-produced artwork that features the PetSmart brand
  • Coordinating appropriate sampling opportunities with Events team
  • Providing key information (reports, activity, etc.) to Merchandising for quarterly business reviews (QBRs), leading the creation of quarterly reports across functions


  • Results orientated with outstanding project management skills
  • Strong analytical and problem-solving abilities
  • Ability to conceptualize, manage and communicate marketing strategies and corresponding objectives, tactics and measures
  • Strong ability to effectively prioritize workload and perform in a fast-paced environment
  • Collaborative team player with the ability to adapt in a changing environment
  • Strong interest in keeping up-to-date on pet-related product innovation and how to incorporate into category and/or brand messaging
  • Strong executive presence and ability to present activity to a variety of different vendor partners
  • Advanced PowerPoint and Excel skills


  • Bachelor's degree from a four-year college or university in Marketing, Business, or related field
  • MBA or master’s degree preferred
  • Minimum three years of experience in marketing, retail experience preferred

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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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