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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

Associate HRIS Analyst

Location Phoenix, Arizona ID 2019-1705 Apply Now
About the Team:

Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives.  Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our AWEsome Associate Workplace Experience!

About the Job:


The Associate HRIS analyst is responsible for HRIS functional support, reporting, process improvement and maintenance activities. This position ensures the integrity, accuracy and proper use of HR information retrieved from the systems, and acts as a liaison with the HR functional teams and IT team and supporting the HR team with production support and reporting requests.


  • Engage in the deployment of key HR processes such as time and attendance payroll, employee master data administration, benefits, organizational management, talent management, talent acquisition, rewards & recognition and organizational development through web-based, as well as SAP-based solutions.
  • Provides tier 2 functional production support for HR and payroll applications, HR reporting, fit/gap analysis, and conducting work flow analyses.
  • Designs and generates ad-hoc and routine reports, and repeatable queries. Conducts review of business requests, analyzes data and makes recommendation to our internal and external clients providing alternatives to aid in maximizing efficiencies. 
  • Supply thorough customer service, maintain positive client/customer relations, and work efficiently. 
  • Maintains the functional structure of the HR system, which may include maintenance of tables and workflow impacting the overall functionality and use of HR systems, and centralized corrections of associate data.
  • Execute testing of new system configuration and integration.
  • Provide HR support through training and documenting system functionality.
  • Protect the privacy of our employee data by managing security roles and performing periodic security audits.
  • Partner with IT, HR and HR Shared Services’ partners to ensure data integrity.
  • Assist in developing data audits, controls, and providing day-to-day system maintenance to monitor and maintain data accuracy.
  • Responsible for ensuring system functionality is compliant with all laws. Executes compliance reporting.
  • Monitor, identify system for data issues and partner with IT on monitoring interfaces.
  • Maintain knowledge of functional area and company policies and procedures.
  • Ability to adapt to a flexible schedule.
  • Provide internal customer service to address associate inquiries regarding payroll tax questions, i.e. taxable wages or withholdings.
  • Establish strong working relationship with tax authorities for a multi-state organization.
  • Perform other duties as assigned. 


  • Bachelor’s degree and 3 – 5 years related experience in administration of ERP database systems, with at least 1-year experience in SAP HR.
  • An equivalent combination of education and experience may substitute for the minimum qualifications.


  • Technical expertise in SAP HCM/Payroll system with the ability to pay strong attention to detail while analyzing data.
  • Ability to use good judgment by using time management skills, planning ahead, strongly collaboration, building contingency plans and finding alternate solutions when original request is not possible.
  • Able to communicate effectively and in a constructive manner, verbally and in writing, with all levels of the organization and vendors, inclusive of communicating schedules and timelines.
  • Proficient with Microsoft Outlook and Office (Word, Excel, Power Point) as well as Adobe Acrobat, Visio, Access and other commonly used applications.
  • Able to demonstrate strong organizational skills.
  • Strong problem-solving skills (i.e. critical, strategic, and evaluative thinking).
  • Must be a self-starter with the ability to manage multiple projects and priorities with urgent deadlines, maintaining excellent customer service skills, while working in a fast-paced team environment.
  • Skilled in researching and analyzing information related to HR and business processes/best practices.
  • Skilled in establishing and maintaining effective working relationships.
  • Ability to take direction from multiple sources and communicate deltas appropriately.
  • Detail oriented and accurate.


  • SAP HRM certification is a plus.

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
Apply Now
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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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