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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

Associate Consumer Marketing Manager

Location Phoenix, Arizona ID CE-19-6471 Apply Now
Job Responsibilities


The Associate Manager, Consumer Marketing, will be responsible for the execution and maintenance of targeted marketing tactics to drive improved lifetime value & loyalty among our customers, approached from a species and customer segmentation viewpoint.

Key responsibilities:

  • Act as an advocate for the consumer and the consumer segmentation within the organization
  • Execute marketing plans, working cross-functionally with core business partners, including: coupon offer creation, testing and maintenance, writing creative briefs, tracking progress and ensuring on-time/budget execution
  • Project management includes deliverables to multiple internal team members
  • Analyze customer, research and competitive data to help inform development of effective customer-centric marketing plans
  • Learns & assists with processes to develop projections for campaigns & report out campaign performance
  • Manage forecast, tracking and accuracy of assigned budget line items


  • Undergraduate degree in Business, Marketing, Communications, or similar required
  • Minimum 3 years of marketing experience
  • Must be a self-starter that can simultaneously manage many projects and priorities
  • Must be comfortable in a fluid and evolving organization
  • Background in project management and/or analytics a plus
  • Experience in a retail environment highly desired
  • Strong verbal and written communication skills, highly collaborative work style
  • Strong Microsoft Office skills are a must, particularly PowerPoint and Excel

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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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