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Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

Art Director, Digital Creative

Location Phoenix, Arizona ID CE-18-6353 Apply Now
Job Responsibilities

The Art Director (Digital) oversees and manages the out-of-store team, consisting of 4-5 graphic designers. Reports to Director, Digital Creative.Responsible for leading and creating inventive and best-in-class interactive and brand experiences across PetSmart’s website, email, social media & app. This person will lead the creative process, taking design from idea to concept, from production to launch, ensuring quality, consistency and on-time delivery. Candidate must be able to demonstrate leadership in developing brand stories, understand how to design to an established brand architecture and guide their team to deliver excellent work. The role requires clear articulation of consumer-focused creative and the ability to communicate concepts and executions effectively to various cross-functional partners.


  • Provides creative input to influence the development of strategies and objectives.
  • Provides design direction and guidance to team. Inspires, motivates and coaches team members to reach their fullest potential.
  • Ensures brand strategy objectives are consistently executed across all creative materials.
  • Manages multiple internal and external projects to meet established schedules, while ensuring quality standards are met.
  • Works from a brief with copywriters or additional members of the creative team.
  • Creates a team environment that encourages open discussion and agile collaborative teamwork. Fosters an engaging work environment, solves problems to remove roadblocks for the team and leads initiatives with effectiveness.
  • Creates engaging and thoughtful presentations. Clearly articulates creative ideas and influences cross-functional teams toward new and exciting ideas.
  • Thinks on one’s feet, shares ideas in meetings and thrives in a collaborative, corporate environment with a professional and positive attitude.
  • Possesses a high degree of ownership and initiative with the ability to focus on details as well as the big picture.
  • Stays current on social, cultural, global and consumer trends, understanding their potential impact to the business.


  • Strong problem-solving and high-level conceptual skills.
  • Excellent interpersonal and communication skills.
  • Motivated, flexible, detail-oriented, with strong organizational and team skills.
  • Strong photography art direction; experience on-set.
  • Strong communication and presentation skills.
  • Brand identity, web/mobile user interface and interaction design experience.
  • Basic knowledge with UX, responsive design and information architecture a plus.
  • Basic knowledge of HTML5, CSS3, JavaScript and other web scripting languages.
  • Basic understanding of technical constraints of web, browsers & devices.
  • Technical knowledge of file preparation and procedures.
  • Fluent in Adobe CC (In-Design, Photoshop, Illustrator).


  • 8+ years of relevant experience.
  • 2+ years of experience in supervisory role.
  • Bachelor’s degree in Graphic Design or equivalent education and experience.

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What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


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