Skip Navigation

Search Careers

Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

District Manager - Idaho/Montana

Location Boise, Idaho ID FS-19-6469 Apply Now
Job Responsibilities


This position is responsible for the overall leadership and development of store managers within their district. Full accountability for financial results including all key metrics. Responsible for coaching and building an independent, committed high performing team to achieve results and drive the company strategies by Delighting the customers, achieving Operating excellence and Growing services.


Create a best in-class workforce through the development and coaching of all management teams. Provide leadership and assessment of associates’ performance to ensure continuous development of all management.

Responsible for achieving sales, expense, and earnings plan for the district and ensuring consistant policy and procedure compliance.

Responsible for the development of the District Services Manager, by coaching, providing leadership and overall direction of accountabilities to meet District/company goals.

Ensures the safety/security of company assets, customers, pets, and associates through regular store visits, and training of store standards/compliance with company and government safety standards.

Ensures stores are in compliance with all inventory management tools (WISE) to guarantee appropriate levels of in-stock are available to all customers.

Communicates business and financial objectives. Audits store performance, collects data and communicates store results to SSG. Provides feedback to management on store results.

Represents the company to outside organizations within the local community.

Provide the Regional Vice President with consistent feedback on store performance.


Manages 12-20 Store Managers within the assigned district. Is responsible for the overall direction, coordination, and evaluation of assigned district. Ensures compliance of organization's policies and applicable laws. Responsibilities include interviewing, hiring, and coaching managers; planning, assigning, and directing work; performance appraisals; rewarding and coaching management team; addressing complaints and delighting customers.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Consistently follows PetSmarts success factors through demonstration of leadership, accountability, teamwork and effectiveness.


Bachelor’s degree and/or seven to ten years of related and relevant multi-store experience as a District Manager in retail required. Able to effectively present information and respond to questions from groups of managers, customers and the general public. Ability to understand and interpret moderately complex financial reports. Proficiency in Microsoft suite of applications and able to adapt to PetSmart specific applications. Must be able to facilitate, present programs, processes and concepts to groups of managers.


Ensure the Services growth plan is achieved. Ensure all inventory management tools (WISE) are being used. Develop management bench strength for future growth. Continue to drive better team performance while achieving results, building a team and developing a bench for services while attaining all financial objectives.


Must have valid driver's license.


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to stand; walk; sit; and use hands to finger, handle, or feel. The associate is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The ability to drive and travel by car or air as needed.


The work environment characteristics described here are representative of those an associates encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This position requires frequent travel by car to and between PetSmart business locations. For this reason, anyone holding this position must maintain a current and valid driver’s license.

Submit Resume
Apply Now
Map this Location

Recently Viewed Opportunities

You have no recently viewed jobs.

What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


Assistant Buyer