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When you work in one of our distribution centers, it's hard to believe everything PetSmart has to offer. Fulfilling ways to grow your career, a fun, fast-paced work environment and a direct connection to millions of pets and their happy parents. Learn more about our distribution centers here.

DC Assistant GM - Bethel

Location Bethel, Pennsylvania ID DC-19-6661 Apply Now
Job Responsibilities

Want a company with a real vision? Our people make the difference in our success. Our vision is to provide Total Lifetime care to every pet, every parent, every time. We can’t achieve this vision without the right people – they make the difference in our business and our success. Every associate plays a role in achieving our success by focusing on our three strategic priorities – delighting our customers, growing pet services and operating excellence. Here at the Store Support Group, you could play a key role in supporting these strategic initiatives. Today, PetSmart has over 1200 store locations, with many more scheduled to open soon. We continue to grow at our Corporate Headquarters which means great opportunities for a professional such as you! Benefits of working with PetSmart In addition to a competitive salary, PetSmart associates are eligible for health benefits, 401K options, Employee Stock Purchase Plan, paid time off, training and development, and an associate discount at all PetSmart stores! PetSmart is an Equal Opportunity Employer committed to hiring a diverse workforce, sustaining an inclusive and supportive work environment, and prohibiting harassment and discrimination in all aspects of employment. PetSmart participates in background, drug and E-Verify screenings as appropriate under Company policies and applicable law.

Job Posting Detail

The Assistant General Manager directs and coordinates all operational activities of the DC. The AGM is involved in the start up of a large, big box Distribution Center.


  • Provide strategic direction for the Distribution Center.
  • Direct productivity goals, inventory control, and housekeeping.
  • Assist in developing plans for cost reduction, process improvement, scheduling enhancement, and labor hours reduction.
  • Commitment to business goals. ? Emphasize the need to deliver quality products and service.
  • Provide unleashed customer service


  • Provide ongoing training, coaching, guidance, and instruction for Department Managers.
  • Motivates and directs Department Managers in areas of skill development.
  • Communicate required policy revisions, company updates, and process revisions in a professional manner.
  • Adhere to all company policies and procedures.


  • Upholds, supports, and maintains company safety standards at all times.
  • Counsel managers, supervisors and associates violating safety policies.
  • Ensure warehouse is clean, neat, and free of safety hazards.
  • Handles potential safety violations/hazards to ensure compliance with OSHA standards.


  • Special projects as assigned by General Manager and SSG.
  • Creates performance appraisals on direct reports and evaluates the performance appraisals conducted on associates and management in his areas for consistency

QUALIFICATIONS Include, but are not limited to the following:

  • Possesses 7+ years relevant work experience, which includes at least 3 years of experience managing teams or projects.
  • Knowledge of distribution in shipping, receiving, order filling, and inventory control.
  • Advanced EXE experience desired.
  • Requires strong planning, organizing and interpersonal communication skills.
  • Bachelor’s degree in related field is required Master’s Degree is helpful.
  • Conveys sense of urgency, displays enthusiasm and excitement for the business.
  • Allocate time efficiently, handles multiply tasks, and competing priorities.
  • Work effectively under stressful conditions and adjusts to multiple demands. Show resilience under changing circumstances

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What We Do

Our distribution centers are home to a dedicated team of associates, all passionately working toward the same goal: delivering our innovative products and solutions across the country in a timely and efficient manner.

We deliver 2.6 billion pounds of freight to our stores, that’s ten times the weight of the Sears Tower!


Our seven distribution centers all have a unique culture, caring management, and exceptional growth opportunities. Click on a location to search for available opportunities.

DCs Give Back

Join the PetSmart distribution center team, and you’ll find yourself working alongside some of the most caring colleagues around. They’re the kind of people who will go the extra mile to help the communities they serve. Whether caring for pets in shelters, participating in adoption events, or saving the lives of homeless pets, their dedication shines brightly.

Our DC associates volunteered to create dog runs and dog houses at a domestic abuse shelter, so victims could keep their pets and see them when they needed that companionship the most.

I started as a temp in our DCs twelve years ago, and have been able to navigate my way through different departments and levels of leadership. I continue to do what I love, in a culture that promotes development!


Assistant General Manager