Our Vision is to provide Total Lifetime Care to every pet, every parent, every time.

Why PetSmart?

PetSmart, Inc., is the largest specialty pet retailer of services and solutions for the lifetime needs of pets. The company operates more than 1,149 pet stores in the United States and Canada, 161 in-store PetSmart PetsHotel(R) cat and dog boarding facilities, and is a leading online provider of pet supplies and pet care information. PetSmart provides a broad range of competitively-priced pet food and pet products; and offers complete pet training, pet grooming, pet boarding, Doggie Day Camp(SM), pet day care services and pet adoption services.

Our stores are stocked with more than 13,000 products, all available at everyday low prices. In addition to providing great value, we have the broadest, deepest product range in the industry, including thousands of products exclusive to PetSmart. Plus, we're constantly on the prowl for innovative new products that can help Pet Parents raise healthy, happy pets.

PetSmart Charities®

The SSG campus is also home to PetSmart Charities, our team members specifically dedicated to saving the lives of homeless pets. Learn more.


Career development, comprehensive training and a paycheck are just part of the rewards story at PetSmart. We offer a competitive benefits program to help our associates and their families live healthier and happier lives.

All associates receive:

  • Medical, prescription drugs, dental and vision benefits (extended health care benefits for Canada, as well as dental and vision)
  • Paid time off including sick and vacation pay
  • Discounts on PetSmart products and services Employee Stock Purchase Plan
  • 401(k) plan (Group Registered Retirement Savings Plan and Deferred Profit Sharing Plan for Canada)

Learn more.

Our Leadership

Click here to learn more about our senior management team

Our Commitment to Sustainability

Through our environmental sustainability platform, Think Twice™, we encourage PetSmart associates to reduce environmental dependencies and to create business value through sustainable practices. The overall goal of this program is to create simple, informative and engaging ways to consider the environment in everything we do. We contribute to this goal at our corporate office, in our stores and at our other operating sites.

We have established six priority topics that we use to measure our overall sustainability efforts, they are: Energy and Carbon, Recycling, Waste, Water, Green Products and Partnerships, and Engagement. Recent efforts and progress in 2009 and 2010 include projects such as: polished concrete floors, green cleaning, increasing recycling rates, significant water conservation efforts and LEED certification in several buildings.

PetSmart was named in Newsweek's "Green Ranking" as one of the greenest big companies in America in 2009 & 2010.

Diversity and Inclusion at PetSmart


At PetSmart, we value our associates’ diverse backgrounds, experiences and ideas because it makes us a stronger company. Diversity and inclusion enable us to solve problems, generate new ideas and enhance our brand. They help us execute effectively and allow us to deliver results that drive shareholder value. When we embrace and appreciate a wide range of people and perspectives, we create an environment where associates can do their best work, partners enjoy engaging with us and pet parents have an unmatched customer experience. We deliver our vision by developing in three key areas – talent, culture and community. These areas are our pillars of diversity and inclusion efforts and guide what we do to make our good company great.

Career Growth

At PetSmart, growth and development are important values that we support not only with words, but with actions. PetSmart managers work with their associates to craft personalized plans for career development that focuses both on associates' current roles, as well as possible future opportunities. The Training and Organizational Development teams provide a variety of development programs, resources and tools. Overall, our goal at PetSmart is to ensure that everyone has the knowledge, skills and abilities to progress through a rewarding and fulfilling career.

Open Door Policy

We are all about giving you what you need to work in a safe, productive environment. Our open door policy allows each of us the chance to be heard through a variety of different avenues.

left quoteTo be successful at PetSmart, a person must love pets and interacting with Pet Parents to listen to their questions and be able to provide a helpful solution. right quote

- John with Sydney, Senior PetsHotel Pet Care Specialist

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John with Sydney