Combine your love of pets with a rewarding career

Store Careers

STORE MANAGEMENT CAREERS

The store management team at PetSmart includes a number of managers, with specific tasks, working together to increase store sales, provide an exceptional Customer experience and a great working atmosphere for our associates. Apply now for a Store Management position:

Store Manager

As the Store Manager of a fast-paced and fun environment, you'll be managing 3-5 department managers and over seeing 25-30 hourly associates. You'll be responsible for setting a clear vision for your team, providing leadership that will ensure excellent Customer Service and developing high morale.

Operations Manager

As the Assistant Store Manager (Operations Manager), your primary focus will be on the associates within the store. You'll be responsible for completing the hiring process and ensuring all associates are trained and developed. You'll also work with the management team to make sure the store is properly stocked and maintained. This position reports directly to the Store Manager.

Presentation Manager

As the Department Manager (Presentation Manager), your primary responsibility will be the overall appearance of the store. You'll make sure product is on the floor in a timely manner. You'll also work with the entire management team to make sure associates are properly trained and developed. This position reports directly to the Assistant Store Manager (Operations Manager).

Pet Care Manager

As the Pet Care Manager, your primary responsibility will be the health and safety of the pets in our care. You'll coordinate all daily activities within the Pet Care Department. This position reports directly to the Store Manager.

Pet Products Manager

As the Pet Products Manager, your primary responsibility will be to ensure that product is displayed and available for the Customer. You'll coordinate the merchandising functions of the store. This position reports directly to the Department Manager (Presentation Manager).

Pet Salon Manager

As the Pet Salon Manager, you'll be managing different aspects of our Grooming Salon, including the grooming of dogs to breed standards, achieving and exceeding sales plan, and supervising our Grooming Salon associates.

PetsHotel Manager

We have PetSmart® PetsHotels® in over 160 locations across the United States and Canada. As the PetsHotel Manager, you'll be managing the various functions of the PetSmart PetsHotel (in select locations), including driving the PetsHotel performance by understanding our Pet Parents' needs and supervising a team of PetsHotel associates.

STORE ASSOCIATE POSITIONS (FT/PT)

Our hourly store associates are the face of our brand and the Customer experience. That's why we want associates who believe in our brand and how we do business. Below are a few job descriptions for hourly positions within the store. Apply now for a position:

Cashier

The cashier plays an integral role in providing a great Customer experience. Qualified candidates will:

  • understand the layout of the store and the merchandise we sell
  • answer phones and ring up purchases
  • provide excellent Customer Service
  • be accurate and comfortable with math and currency
  • sell our services to our Customers

Pet Products Associate

The Pet Products Associate is essential in getting merchandise out on the floor and available for our Customers. Qualified candidates will:

  • be required to operate a forklift
  • be able to accurately stock merchandise while also helping Customers
  • assist Customers to their vehicles with purchases
  • understand the layout of the store and the merchandise we sell
  • sell our services to our Customers

Pet Care Associate

The Pet Care Associate works in our Specialty department and will assist Customers with fish, birds, reptiles and small furry pets. Qualified candidates will:

  • become technically knowledgeable on all species (fish, small pet, reptiles and birds)
  • be comfortable caring for the pets in our store: cleaning fish tanks, reptile habitats, small pet and bird cages as well as watering and feeding
  • be required to handle pets
  • our services to our Customers

Pet Training

As a Pet Trainer, you'll help our Pet Parents create a lifelong bond with their pets through our Training service. We will teach you how to train by placing you into the PetSmart Pet Training Instructor Accreditation program.

PetsHotel and Doggie Day Camp Associates

As a PetsHotel or Doggie Day Camp Associate, you'll interact with Pet Parents and pets alike in our PetsHotel, answering all questions, concerns, and inquiries. You'll also assist in providing a safe, comfortable and fun environment for their pet.

Grooming Associates

As a PetStylist, you'll delight our Pet Parents by bathing and grooming all breeds of dogs to breed-specific standards and meeting the requests and personal preferences of the Pet Parent. As a Bather, you'll ensure the safety and security of pets by adhering to all grooming policies and procedures. You'll prepare dogs for bathing by trimming their nails and cleaning their ears. And, you'll bathe and dry dogs. Additionally, you'll interact with Pet Parents, help maintain a clean Salon, and maintain detailed records of services performed.

All positions require a strong connection with pets and their well-being. Interacting with dogs, cats and other pets is part of our culture and the PetSmart experience. All positions can be physically demanding, requiring heavy lifting and standing for long periods of time. Candidates must be flexible in working evenings, weekends. And working on holidays is part of the job requirement.

left quoteCharacteristics a person must have to be successful at PetSmart include enthusiasm, goal oriented and a desire to achieve. right quote

- Amy with Boswell and Annie, Senior Replenishment Analyst

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Amy with Boswell and Annie