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MBA Opportunities

PetSmart Can Put Your Education to Good Use

As an MBA graduate, you have numerous opportunities to pursue careers using your analytical skills, strategic ideas and management experience to shape the future success of our company. Our opportunities are as varied as the backgrounds of the associates we have on our team.

Currently, we are looking for MBA's who are recent grads, upcoming graduates, or current students looking for internships. Click each heading (+) to learn more about the departments who are most often looking for MBA talent or search for available positions within a group.


When you join the PetSmart Finance team, you'll be helping every department in the company to get "the most bang for their buck." Working hand-in-hand with other PetSmart corporate departments, Finance plans and analyzes business trends and manages expenses.

These are the folks who show the rest of the business the cause and effect of any action they're considering. And, they work hard to steer PetSmart associates toward the right decisions while understanding what their internal business partners need to accomplish their goals. As you can imagine, Finance is an influential group.

What's it like to work in the Finance department?

The retail world is fast-paced. It's Finance's job to get accurate information to PetSmart associates quickly. They're here to move PetSmart forward, not slow it down. It is a disciplined environment, but one where flexibility and creativity are critical.

Finance is a great department for independent professionals. Associates in this group really "own" the projects they work with, so it's important to be ready and able to take projects and run with them. When projects lead you to unexpected results, you are encouraged to share your experiences since the Finance team is always looking for ways to improve the way things are done.

Looking to join the Finance team?

While Finance has the occasional need for people with specific skills, like math and statistics, the key asset needed is the ability to communicate clearly and concisely. Here's a snapshot of the qualities candidates seeking employment at PetSmart should possess:

  • Analytical skills to think strategically
  • Attention to detail
  • Ability to embrace change – it's constant
  • Ability to anticipate and address business needs

Think the PetSmart Finance team is for you? Search for available positions within this group.

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Information Systems (I.S.)

Imagine all of the things that go on within the walls of PetSmart every day – from in-store transactions to the need for new software and laptops. Now picture the amount and variety of technological resources required to support each and every one of those functions. The I.S. team designs, builds and maintains all of the technology that supports PetSmart operations. In short, this team provides the business end-to-end technology solutions that allow our business to function.

What's it like to work in the I.S. department?

Systems for organizations are complex, so it's no surprise working in the PetSmart I.S. department is exciting and challenging too. Team members work hand-in-hand with every other PetSmart department to make sure associates have the solutions they need to solve business problems.

This department maintains a fast-paced environment. Associates work hard to keep the lines of communication open. Professionals must be confident in their knowledge of technology and have the ability to "take charge" of projects they're working on.

The I.S. management team works hard to make sure every associate understands the overall goals and strategies of PetSmart and how their work contributes to accomplishing individual and corporate goals. Every I.S. team member makes a difference for our business and ultimately our Pet Parents.

Looking to join the IS team?

First and foremost, it's important for candidates to be self-starting, problem-solvers. You should also be comfortable acting as a leader, working on a team and working independently because every project requires a different approach. Candidates should also be passionate about information systems and up-to-speed on the latest happenings in the world of business technology.

I.S. candidates must be able to:

  • Manage multiple projects effectively
  • Present solutions to complex problems
  • Collaborate with other associates across all business functions
  • Process information quickly
  • Be proactive

Think the PetSmart Information Systems (I.S.) team is for you? Search for available positions within this group.

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Store Operations

As one of the nation's leading retailers, what happens inside of each PetSmart store is critical to the company's success. It's up to the Store Operations team to see that Pet Parents truly enjoy the experience of shopping at a PetSmart store. To consistently delight the customer, this team focuses on making stores easier to run, which translates into loyal, happy customers.

What's it like to work in the Store Operations department?

Members of the Store Operations team thrive in the fast-paced and exciting environment. Collaboration is the name of the game. Store Operations manages so many aspects of running our stores, they interact daily with almost all of the other departments inside the PetSmart Store Support Group. These elements contribute to the team's well-organized and highly-accountable environment that is demanding but also very rewarding. After all, this team's accomplishments are evident to anyone who steps inside a PetSmart store.

Looking to join the PetSmart Store Operations team?

This team is always looking for candidates who are strong-willed, creative, passionate and knowledgeable about all aspects of the retail store environment.

To be a member of the Store Operations team, you must be able to:

  • Understand the retail environment
  • Manage multiple projects
  • Focus on operating efficiencies
  • Meet tight deadlines and have excellent time management skills

If you are interested in analyzing service performance issues, helping to improve operations within the retail environment and are passionate about customer service, the PetSmart Store Operations team may be for you.

Think the PetSmart Store Operations team is for you? Search for available positions within this group.

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Strategic Planning

Are you a big thinker who likes creative problem-solving? Do you move at a pace of 1,000 miles an hour? If so, PetSmart Strategic Planning may be the right place for you to share your talents to help improve our business. This group is looking for people who can help them succeed in three key areas:

  • Developing and executing new business ideas
  • Improving our current way of doing business – making our existing business and ideas even better
  • Leading strategic planning for the company and senior management

In short, Strategic Planning associates analyze data about the company, consumers and trends. They're responsible for understanding the state of the retail and pet services industry and help keep everyone at PetSmart apprised of what's happening globally.

What's it like to work on the Strategic Planning team?

Working on the Strategic Planning team at PetSmart is fun. Associates work on a variety of projects that get tangible results. Walk past the Strategic Planning group on any given day and you'll encounter plenty of brainstorming and collaboration.

Each day, these folks are tasked with creating, inventing and implementing—so the periods of tremendous creativity are balanced by the need to get things done. At times, project management is the most important activity.

Looking to join the Strategic Planning team?

Strategic Planning candidates need to understand brands, companies and strategy. You must also be prepared to roll up your sleeves to manage the ideas and projects PetSmart decides to move forward with.

As a PetSmart Strategic Planning candidate, you should be professional and well-versed at building relationships. After all, associates on this team interact with the senior team frequently. If you're hoping to join this team, you'll need to be comfortable juggling projects.

Strategic Planning Candidates must be able to:

  • Analyze data
  • Work well with others
  • Build relationships
  • Conceptualize new ideas and convey them to others
  • Understand basic financial concepts
  • Deal with complexity
  • Pull together company resources and act as the glue that ties everything together in the interest of completing a project

Think the PetSmart Strategic Planning team is for you? Search for available positions within this group.

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left quoteI am working at my 'dream job' doing strategic marketing for an area in which I am truly passionate. I started at PetSmart in 2002 and it's been an even greater experience than I had thought it would be. right quote

- Joice with Teddy, Marketing Director, Services and Customer Experience

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Joice with Teddy