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Field Management

Experienced professionals who have a passion for pets and operating excellence are what drive our business and provide great Customer experiences. Direction, mentoring, and support are key drivers in our field management organization. At PetSmart, this means working with all areas of our business including Store Operations, HR and Services. View current openings and apply.

District/Regional Team

As one of the nation's leading retailers, what happens inside of each PetSmart store is critical to the company's success. It's up to the Regional and District teams to see that our stores are running effectively so that every Pet Parent truly enjoys the experience of shopping at a PetSmart store. To consistently delight the customer, this team focuses on making stores easier to run, which translates into loyal, happy customers.

What is it like to work as a part of the PetSmart District/Regional Team?

Working for a district and regional team at PetSmart is a rewarding experience offering the opportunity to build independent, committed, high performing teams at the district and region level. Overseeing the daily sales and operations of multiple stores is fast paced and keeps you on the go.  To be a part of this team allows you an opportunity to self invest in leadership skills and experiences while being a part of a team and contributing to the growth of an energetic and up and coming company. Having passion for people and pets is a must and the key to be successful in this position.

To be effective in a field leadership position with PetSmart you must:

  • Have multi-unit retail experience and strong merchandising skills
  • Be able to grow services and drive sales
  • Have strong people and communication skills
  • Be able to Delight the Customer
  • Have a passion for operational excellence
  • Work collaboratively

Looking to join the PetSmart Regional and District team?

The best candidates for the Regional and District teams enjoy being part of a team and are passionate about customer service. They have a wide range of skills and education. If you're interested in joining this team, you should be up to the challenge of working in a fun, fast-paced, pet-loving and rewarding work environment.

  • Regional Vice President
  • District Manager

Think the PetSmart’s Regional or District team is for you? Search for available positions.

Loss Prevention Team

What's it like to work as a part of the PetSmart Loss Prevention Team?

The Loss Prevention team oversees Loss Prevention operations throughout PetSmart. Each region's Loss Prevention team is responsible for providing front-line support to field management in the administration of Loss Prevention and inventory shrinkage reduction programs. The team conducts compliance reviews and ensures that appropriate action is taken to improve productivity.

Looking to join PetSmart's Field Loss Prevention Team?

The best candidates for this team have proven management experience, as well as strong leadership and analytical skills. They also possess solid knowledge and understanding of loss prevention activities, especially pertaining to retail.

  • Regional Loss Prevention Manager
  • Area Loss Prevention Manager

Field HR

The PetSmart Field HR team provides leadership and direction for the implementation and coordination of Associate Relations and Talent Management for the Regional & District Field leadership at PetSmart. This active group handles and supports everything related to prospective and current associates, such as recruiting, performance management, organizational development and training. Established processes, the backbone of this solid HR team, enable the team to:

  • Work hard to find and hire pet enthusiasts for our Stores and PetsHotels
  • Assist with developing our Store Management team
  • Provide training to associates so they are armed with the tools and information necessary to succeed in their positions and develop career paths for moving up within the organization
  • Work closely with the Store Management team to ensure a positive work environment
  • Build relationships with local universities/colleges and assist in recruiting students into our College Recruiting Program

What's it like to work in the Field HR department?

The Field HR department is a challenging and dynamic place to work. The team is made up of a diverse group of individuals with strong backgrounds in associate relations, succession planning, benefits, compensation, talent management and developing HR initiatives. They work hard to hire the right people and then empower those associates to do their jobs. The group is open to change and welcomes the opportunity to partner with all levels of the organization. They always strive to do the right thing for the business or associate, regardless of if it’s at the store or corporate level.

Looking to join the PetSmart Field HR team?

The best candidates for the HR department enjoy being part of a team and are passionate about customer service. They have a wide range of skills and education. If you're interested in joining this team, you should be up to the challenge of working in a fun, fast-paced, pet-loving and rewarding work environment.

  • Regional HR Director
  • Regional Talent Manager
  • Regional Associate Relations Manager
  • Regional Training Manager

Think the PetSmart Regional HR team is for you? Search for available positions.

left quotePetSmart supports its associates by working hard and continually raising the bar for itself as an organization and an employer. PetSmart works hard on making sure it brings the best personnel on-board and maintains a world-class working environment. right quote

- Himanshu, Manager, Data Services

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Himanshu